LIKE A SORE THUMB That's how bad customer service stands out by Service Dealer Editor, Steve Gibbs
In this industry, the vast majority of dealers know the integral value of great customer service - which is why when someone gets it so wrong, it stands out a mile.
Both brands will continue to work as separate entities under the EXEL Industries Group of whom they are owned by, to 'develop plans for future demands in plant protection'.
The owner of Garden Trader, the website that puts independent dealers in front of prospective customers at the point of purchase, has expressed delight at the site's take-up this year.
This week's WEB ONLY story is RT Machinery have committed to pay all their staff the real Living Wage - a rate independently calculated and based on what people actually need to live.
The message coming out of Iseki UK is that they are looking to expand their dealer network this year, with the right companies in the right parts of the country.
Formerly of Allett Mowers, Leigh Bowers will be supporting dealers with Billy Goat’s range of products and providing professional users with demos of machinery from the company's range of brands.
We have a vacancy for an experienced Grounds Care, Compact Tractor and Horticultural Sales Person, based at our Shefford depot, near Bedford, where we have a new Country Store and Grounds Care Machinery Showroom.
An exciting opportunity exists in the Bishopton Depot for a Groundcare Service Adviser who can provide efficient admin and service support in a busy workshop office environment.
Whether it is fertilizers granules, grass seed or salt, Cobra has a range of four new walk-behind products that will take all the effort out of spreading and ensure accuracy of delivery and minimising expensive loss.