RETURNING PAINS Increased online sales runs the risk of returns from customers by Adam Bernstein, Service Dealer's SME Digest Editor
In the 11th of our special series, designed for you to download, print and keep, Service Dealer's SME Digest editor, Adam Bernstein looks at a statutory right that lets customers cancel an order within 14 days of receipt.
This week's WEB ONLY story is the UK CEO has been announced as the new senior vice president Western Europe for the company’s sales and service division with effect from June 1st.
The GIE+EXPO trade show which is going ahead in Louisville, Kentucky October 21-23 will include a series of educational seminars on timely topics - and there's still time for a dealer and their guest to win a trip there!
Family run business based in Norfolk say they have already seen demand for the products from the likes of local authorities, universities and contractors.
Linking customers with dealers online is now more important than ever. Garden Trader is showing larger than usual traffic in these times and we want dealers to be taking advantage of this unique network. Don't forget, the site is designed to specifically identify and catch customers when they are researching a product online and helping them locate their local dealer. If you do wish to re-subscribe or indeed register it is easy and takes just a few minutes.