The Company
Godfreys Golf and Turf represent John Deere Turfcare for Kent, Sussex, Berkshire, south London and parts of Surrey and Middlesex through three branches located at Sevenoaks, Hailsham and Wokingham. We are main dealers for many other important brands.
The company employs over 60 staff who support many thousands of customers throughout the region. We stock an extensive number of parts, a vast range of new and used equipment and offer full technical support, either onsite or through one of our three workshops.

The Job
Responsible for the achievement of the Wokingham branch business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimises the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.
Might also be assigned to other functional responsibilities within the Dealership. Salary £30-£35k depending upon experience. A performance bonus is also available.

The Branch
Godfreys Golf & Turf branch in Berkshire is based in Wokingham. The business has operated from Wokingham for many years, but last year relocated ½ mile to a new, more modern location. Godfreys Golf & Turf, Wokingham, has many leading golf clubs, contractors, local authorities, schools etc as clients and is looking to further develop the retail opportunity in an around the Berkshire area.

Duties to include:

• Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s).
• Develops and maintains a positive relationship with all existing and new customers and resolves any critical customer issues.
• Ensures that appropriate communication takes place within and across all departments at the outlet location(s) which may include leading regular department management staff meetings and all employee meetings.
• Communicates the dealership values, principles, vision and mission within the outlet location.
• Communicates with other Outlet Managers to implement best practices and consistent processes for all departments within the organization.
• Supports Group Managers in implementing overall policies, processes and changes in any department within the location.
• Ensures the successful planning and execution of marketing activities and events.
• Oversees maintenance, security and a professional appearance of the facility and property for the location.
• Provides input to the hiring, development, coaching, evaluation, and effectiveness of the management team and other employees within their outlet.

Skills and Qualifications:

• 5+ years experience in a retail environment.
• 1+ additional years' experience as a Parts or Service Manager or in a sales role preferred.
• Familiar with John Deere and competitive products an advantage.
• Experience dealing with critical customer issues.
• Ability to lead and motivate others.
• Solid analytical, business planning, problem solving, and communication skills.
• Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations.