Lemken have announced they have extended their after sales support for dealers with the release of an offline spare parts catalogue and an update stick.

Lemken Update Stick with CCI-50 terminal

The company say that dealers have already enjoyed permanent online access to all product information since last year. The LEONIS information portal additionally provides dealers with exclusive access to spare parts lists, implement data, training documentation and the latest news. This range of services has now been expanded with the release of the offline spare parts catalogue and an update stick.

With LEONIS, LEMKENDOC and the update stick, Lemken says it offers its partners a powerful package of three components to support repairs and ensure that farmers enjoy high implement availability. The Lemken after-sales support package is available worldwide.

The company says the new LEMKENDOC spare parts catalogue provides up-to-date access to original spare parts catalogues at any time. Spare parts can be identified anywhere at any time and then ordered online later. An integrated search for spare parts by serial number and a customisable notes function complement this service, says Lemken, to cut down on the number of enquiries needed and avoid mistakes when ordering.

The company additionally provides its partners with an update stick, which allows service technicians to perform software updates on implements and terminals. The update stick connects regularly to the Lemken software pool and therefore always contains the latest software versions. Technicians also have access to older versions and are able to reset implements to their original settings via a backup and restore function.