Account Manager

• Scotland & North of England
• or Central and East of England

Ibcos Computers Ltd is the UK’s leading provider of Dealership Management Software to the Agricultural, Construction and Ground Care industries. We help Dealers manage all areas of the business operations from parts and service, through sales and finance, with innovative solutions to achieve their business objectives. We are looking to recruit for the position of Account Manager for either Scotland & North of England or Central and East of England depending on the successful candidate.

We are seeking an experienced account manager with a knowledge of the industries that we serve and a good understanding of Dealer Management Systems. The successful candidate will work as part of our sales team, reporting to the Sales Director. The role is homebased and will require travelling to visit customers.

The Account Manager will be responsible for

• Managing the territory for existing customers:  this includes all customers in the different industries that we serve.
• Achieve sales targets which are reviewed each year for the expected growth of the territory.
• Help identify prospects to pass onto the Business Development Manager.
• Work with the marketing team on existing and new campaigns as well as supporting new initiatives for our website and other relevant channels to reach our target market.
• Attend relevant trade shows as well as conferences and events to maximise the opportunity of connecting with prospects and existing customers
• Travel throughout your territory which may include occasional travel outside of the UK
• Work with the product and development teams on new initiative projects and products
• Develop a strong knowledge of the products features and benefits and where required help to produce sales related literature.
• Collaborate with all departments to ensure we find the best solution for our customers
• Work closely with the Sales Director on new projects including best practices for the sales team.
• Build territory plans with details for managing existing customers.
• Become involved in ad-hoc tasks as required.

Accountabilities

• Deliver a prompt and courteous service to customers
• Plan account strategies for allocated customers
• Achieve quarterly and annual sales targets
• Maintain regular contact with allocated accounts
• Adhere to the defined sales process
• Attend and contribute to regular sales meetings
• Provide status and progress reports to the Sales Director    
• Escalate critical or strategic issues to the Sales Director

Experience Required

• Essential - Experience as an Account Manager or similar role
• Essential - Hands-on experience with multiple sales techniques
• Essential - Proven track record of achieving sales targets
• Essential - Experience with CRM software and ability to adapt to new systems
• Essential - Excellent communication and negotiation skills
• Desirable – Good user of MS Excel (analysing spreadsheets and charts)
• Desirable - Understanding of sales performance metrics
• Desirable - Ability to deliver engaging presentations

Suitable for someone who…

Has worked in a field sales environment for a period of at least three years with a proven track record in achieving sales targets. Has the ability to form new relationships with customers using methods including visits and phone calls. The ability to sell the benefits of a DMS including the value proposition and return on investment. Self-starter who can set and achieve goals with the ability to work to a long-term strategy. There will be a requirement to travel therefore a current clean driving licence is required. Able to work autonomously, with minimal supervision and be an excellent time manager who can work strategically.

Interested candidates please forward CV and cover letter to hr@ibcos.co.uk. Closing date for applications is Friday 20th August 2021.