Following the success of the Dealer Digital Toolkit, Service Dealer will be launching Module 2, providing free inspiration and ideas for protecting your revenue and securing your business for the future. 

The new module will be released in stages over the next few weeks, via the Weekly Update, so keep your eyes peeled! 

Dealer Anthony Deacon of MKM Agriculture in one of the new Toolkit videos

Duncan Murray-Clarke, owner of Service Dealer says, “Revenues have been eroded for many reasons over the past few years and some dealers have been hit hard. It’s in everyone’s interests that we have a strong and vibrant dealer presence in the UK, and that’s why we wanted to tackle this subject in our second toolkit module.  It is still free of charge and we have involved some of the best dealers in the country to share secrets and top tips with you.  

James Hayes of Hayes Garden Machinery in another video from the new Module

“Our Dealer Toolkit aims to give the tools needed to adapt businesses and futureproof them. We have covered subjects like diversification and merchandising, all with the aim of improving profitability.

Once again, a number of dealers have been involved in the toolkit’s creation as well as Kramp, who have kindly sponsored this module. 

The dealer panel meeting to help shape the Toolkit

Des Boyd, Commercial Director at Kramp says, “Following the success of the first stage of the toolkit we wanted to get involved in order to support the industry. We believe strongly in the UK dealer network and the expertise and level of service they bring to their customers.  However as with many areas of retail, they too have been affected by the increase in online and direct sales as well as changing technology towards lower maintenance products. It’s important for dealers to look at other ways of protecting revenue so they can survive in the long term and that’s why the toolkit is such a useful resource.”

Key topics included:

• Diversification
• Creating lifelong relationships with customers
• Merchandising
• Making a sale

Don’t forget that the Digital section is still available and you can access it for free here: servicedealer.co.uk/dealer-digital-toolkit. If you have already signed up for the Toolkit then use the password you were emailed or if you’ve forgotten your password, we can reset it for you. Please email kate@theadplain.com if you are having any problems logging in.

Supported by Kramp