EDITOR'S BLOG
AN UPBEAT BTME
Positive and busy show
by Service Dealer Editor, Steve Gibbs
 
Steve Gibbs

BIGGA's show for the professional turfcare sector drew a crowd of high-quality visitors to Harrogate this week - but does this indicate a good season ahead for dealers?

 

 


This week saw what can only be described as a positive and upbeat BTME take place in Harrogate.

 

Following on from last week's packed LAMMA at the NEC the question was would the first major professional turfcare show of the year, follow suit with a similarly well-attended few days. And whilst the actual numbers of the agricultural machinery show are of course much higher, the principal of busy halls and a buzzy atmosphere, certainly remained constant for BIGGA's event.

 

 

When I spoke to the Association's CEO, Jim Croxton, on the morning of the second day, he was rightly delighted with how things had panned out this week.

 

Whilst official visitor numbers haven't been issued yet, there seems little doubt that they are easily on a par with last year, with aisles heaving by 10am on the first two days of the show. Also Jim confirmed that exhibitor numbers had risen this year too.

 

Jim Croxton

 

I asked what he attributed the show's continued popularity to and he explained that he believed it to be two-fold. "Firstly," said Jim, "the golf industry's attitude to the education of its members is forever on the increase. More people pre-registered for our Continue To Learn courses than ever before this year - and those that come along for that will tend to bring some colleagues with them too. So this side of our event is constantly driving quality visitors to Harrogate.

 

"The second element is that Harrogate itself and the timing of BTME is perfect."

 

This encouragement high-quality, purchasing decision makers to attend, is clearly a major draw for exhibitors. And with more exhibitors of specialist machinery, comes increasing numbers of dealers, many of whom bring along their own customers to view the new kit. The presence of more dealers is something that Jim told me the show is particularly pleased about. He said, "We are very keen to have more dealers here. They are a vital part of our industry's food chain. We like to think that BTME has a business-family feeling. Everyone is wanted and welcomed here."

 

Jim summed up why he feels people return to the Conference Centre each year, saying, "People often arrive to the show with problems - but they leave with solutions and a smile on their face."

 

As we considered last week, the key question now for our dealer readers, is do these busy trade shows equate to healthy sales this coming season?

 

Clearly there is plenty of interest out there amongst professional end-users. The fact that so many are willing to leave their place of work to spend a day or so looking around an exhibition at machinery that our readers sell, is encouraging. Is it however, as simple to read that as a willingness to part with oodles of cash this year? Possibly not, was the consensus I gathered from asking around. 

 

Perhaps what your suppliers view as more crucial when exhibiting at these events, is the generation and enhancement of brand awareness. Busy halls with visitors pouring over machinery raises profiles and plant seeds in the minds of buyers. The impression I picked up on was just how vital an event like BTME is for making those connections with end-users. It's a great venue for starting, or indeed continuing, conversations with high-profile sporting venues and smaller, less well-known, facilities alike. Long-term relationships need to begin somewhere and then require nurturing. A good trade show like Harrogate experienced this week, can do both these things.

 

As one manufacturer who I spoke to this week told me, there will be some quality sales out there this season for dealers, but they will require some hard work to achieve.

 

Around the halls

 

Walking the aisles I spoke to many of the suppliers that our dealer readers will be familiar with. To generalise, I'd say all seemed pleased with the show, encouraged by the quality of visitor that BIGGA had delivered.

 

Kress's Tony Macer and Jim Kirkwood speaking with Service Dealer editor, Steve Gibbs

 

On the Kress stand Tony Macer and Jim Kirkwood talked about the quality conversations they had at their first BTME a year previously that had helped the company make great strides in the golf sector over the past twelve months. Their ASMs have been all over the country they said, north and south, demo-ing and installing their robotic mowing solutions, which work especially well on undulating terrain.

 

New on their stand was a series of handheld tools, including a new blower with a handy waistband for carrying additional batteries. Tony told me that golf clubs are showing rapidly growing interest in battery kit and robots - for both noise reduction and staff redeployment. He said the transition has happened in the minds of many greenkeepers that robotics can be a real solution for their course. So much so that many are now approaching their dealers asking for robots unprompted.

 

Jonathan Snowball

 

Husqvarna held a launch on their stand, attended by both invited greenkeepers and press, to promote a new campaign video aimed at the golfing sector. Straplined 'For What Matters' the short film concentrated on all the robotic solutions the company is now able to offer turf professionals. Jonathan Snowball described how one of their new robots, the 580L Epos, has been designed entirely with golf usage in mind, being able to cut down to 10mm.

 

Also new was the 535 AWD Epos that can cope with remarkably steep 70% gradients. Jonathan explained how this robot can cover up to 6,000 square metres in 48 hours.

 

Rob Edwards

 

Kubota's Rob Edwards told me they had been pleased with the mix of dealers and end users they had seen come on to their stand - which the manufacturer had once again shared with Baroness. Rob said events such as these were the perfect opportunity to present their new technological developments to the industry, whilst projecting their highly professional image. He said they can have quality conversations with key customers, allowing them to get to know their business and their needs even better.

 

Paul Butterly

 

On the Echo stand Paul Butterly explained to me how they hadn't exhibited at Harrogate for quite a number of years, but with their new Echo robotic mowers it was important that they promoted them to the sector. He said they had plenty of case studies now, of golf courses where the machines have been installed and are doing a great job. "This product is a dream," said Paul, "and is utterly topical in golf where recruitment of staff is a real issue these days." Paul also confirmed they are always on the lookout for new dealers who are able to put the work into getting out there and demonstrating these robots.

 

Chris Meacock

 

Over on the John Deere stand, the company were displaying a Weidenmann spiker attached to one their machines, illustrating the fact that the turf maintenance equipment is now available through JD dealers in the UK and Europe. Chris Meacock told me that all their UK dealers now had access to the kit which they are encouraging them to stock. Whilst not exclusive to Deere dealers, the appearance of the additional machinery in showrooms is the result of a cooperation that the two manufacturers began a couple of years ago.

 

John McGrady

 

Cramer's John McGrady saw BTME as a golden opportunity to get their company's relatively new name further out there amongst the golf professionals, he said. He told me they are doing well in the establishment of their dealer network and felt it was important to support them with high-profile appearances at shows like BIGGA's.

 

Cobra's busy stand

 

Speaking to Peter and Liz Chaloner on their stand, not only were they showing off the latest Cobra and Ego machinery, they were also keen to tell me about Henton & Chattell's purchase of Farmstar's Newark site. They were both so happy, they said, that they were able to keep on all staff from the branch - all of whom form such a wonderful, close-knit team.

 

Guy Overton and Stuart Rose

 

Guy Overton told me that the Mean Green Evo 96 had generated an awful lot of interest for themselves and their dealers since its launch at last autumn's GroundsFest. On the stand at BTME, it was gaining plenty of attention from greenkeepers who perhaps hadn't heard of them before and were looking for a wide-area electric zero turn. It was their first time exhibiting at this show and he said he'd been really pleased with the quality conversations they'd had with new contacts and with the customers that had been brought along by their dealers.

 

The new Fairway Falcon

 

Campey were introducing new products including the Fairway Falcon brush. This new unit can follow contours well and can towed behind a vehicle such as Gator or Workman said Lee Morgado. This particular unit had sold well in the U.S for the past few years he explained, but this was the first time it was being used in the UK - so they were keen to see how it performed in our conditions.

 

This is just a small flavour of what was seen around the Convention Centre - at a show that I believe BIGGA should feel proud to have staged. A well done to all concerned seems entirely justified.

NEWS
HENTON & CHATTELL BUY SITE FROM FELLOW DEALER
All current staff to be retained
 
The acquired depot

In our WEB ONLY story Henton and Chattell has announced that it has signed the Heads of Terms to acquire the depot, expanding its presence in the ag and groundcare sectors.

 


FROM 5K STRUGGLES TO 12 MARATHONS
Am I mad? - asks Jason Nettle of WGM
 
Jason Nettle

This year Winchester Garden Machinery director, Jason Nettle, will embark on a challenge that he says makes his knees rattle more than a well used lawnmower - 12 marathons in 12 months!

 


Winchester Garden Machinery director, Jason Nettle, says that last year he struggled to run 5 kilometres. Now in 2025 he will embark on a challenge that he says makes his knees rattle more than a well used lawnmower - 12 marathons in 12 months!

 

Here Jason explains why:

 

Jason Nettle

 

Yes, you’ve read that right. 

 

In the past, I've witnessed the superhuman feats of others, driven by worthy causes. Believe me, I'm no marathon runner. I'm more of a 'enjoy a good Sunday roast' kind of guy. So what could be more ludicrously ambitious than running 26.2 miles every single month for a year? I'm not exactly known for my athletic prowess or renowned for my gazelle-like grace. The thought of running a single marathon is daunting enough, let alone twelve. This, my friends, is not going to be a walk in the park but is in fact, a recipe for spectacular, self-inflicted pain!

 

The garden machinery industry can be a bit of a rollercoaster. At times the long hours, high pressure and too many coffee fuelled meetings can take their toll. Then out of season, let's not forget the dealer conferences. You know the drill: late nights, enjoying ourselves a little too much, propping up the bar a bit longer than we should and waking up the next morning feeling less than spring-like. Let's be honest, traditionally, we men in the garden machinery industry aren't always the best at looking after ourselves.

 

This 12-marathon challenge is about more than just running; I’m hoping that it's a wake-up call for all of us. It's time to prioritise our health and well-being. Whether it's trading in some of those late nights for early morning exercise, making healthier food choices or simply scheduling that long-overdue doctor's appointment, let's make a conscious effort to take better care of ourselves.

 

Service Dealer will be allowing me to share monthly updates on my progress throughout the year. In these updates, I'll touch on various topics related to health and well-being as well as what I've been doing to keep myself on track. If, in the process, I can encourage even just one person to go and get a simple PSA test (a blood test to check for prostate cancer), then I will have achieved something truly worthwhile. Early detection is key, and it's something we men often neglect.

 

I'm raising money for four incredible charities: Cancer Research UK, Prostate Cancer UK, Naomi House and St. Michael's Hospice. These charities do amazing work both locally and across the UK.  I know firsthand how important their work is.

 

So, how can you help?

  • Sponsor me: Every penny counts. You can donate directly to my fundraising page [insert link here].
  • Cheer me on: Whether it's at the side of a course or from the comfort of your armchair, your support will be invaluable.
  • Get inspired: Use my challenge as a motivator to get more active yourself. Maybe start with a brisk walk around the block, ditch the lift and take the stairs or join me!

This is going to be a tough year but I'm determined to see it through. Hopefully, by the end of it, I'll be fitter, stronger and have made a real difference to the lives of others. Plus, maybe I'll even be able to run up a hill without gasping for air.

 

Wish me luck!

 

Jason

 

Sponsor Jason at https://www.justgiving.com/team/jasons-marathon-madness?utm_medium=TE&utm_source=CL

NEWS
DEERE ANNOUNCE INCREASED COLLABORATION 
With turf maintenance specialist manufacturer
 
Deere have announced increased collaboration

Range of turf equipment is now available for purchase through John Deere dealerships. 

 


Under a strategic marketing agreement covering the UK, Ireland and Europe, Wiedenmann turf equipment is now available for purchase through John Deere dealerships. 

 

A Wiedenmann Terra Spike SL6 attached to a John Deere 2520
 
The two companies will continue to share technology and work on development projects together under the agreement which was established in 2021. 
 
The agreement has been extended to provide all John Deere dealers with access to the ever-growing Wiedenmann range of specialist machinery for turf maintenance and regeneration.
 
John Deere division sales manager for Golf and Turf, Chris Meacock, said, “This partnership is beneficial to turf customers who want to access Wiedenmann’s catalogue of products through John Deere’s extensive dealer network. 


“Wiedenmann products are routinely used with John Deere machinery so we see this as a natural fit. Our dealers are able to offer the same great service they provide for John Deere products with Wiedenmann machinery.”
 
Wiedenmann UK sales manager, Michael James, said, “I welcome the opportunity to continue to grow our company’s sales by supplying John Deere users with turf maintenance and regeneration solutions. I look forward to demonstrating the benefits of our innovative range to new and existing customers moving forward.”
 
Wiedenmann will exhibited a Terra Spike SL6 deep aerator on the John Deere stand at this week's BTME event. The machine was attached to a 2038R tractor fitted with GPS. 

CLARKSON TO HOST CEREALS
2026 event at Diddly Squat Farm
 
Jeremy Clarkson

Organisers say hosting event at the high-profile farm will help to draw attention to the ongoing issues that arable farmers and the wider UK farming industry are facing.

 


Jeremy Clarkson is set to host the Cereals Event next year at Diddly Squat Farm, in what is a new site and collaboration for 2026.

 

Jeremy Clarkson


Organisers say that Cereals at Diddly Squat Farm will deliver a technical, progressive arable event, while further raising the profile of British farming. Event director Alli McEntyre explained, “Hosting Cereals at the high-profile farm under the auspices of host farmer, Jeremy Clarkson, will help to draw attention to the ongoing issues that arable farmers, and the wider UK farming industry, are facing.”


Over two days, 10-11 June 2026, the larger site in Chipping Norton, Oxfordshire, will see an estimated 550 exhibitors and upwards of 25,000 visitors call the famed farm home. 


“Farmers across the country are facing some of the toughest conditions seen in decades,” says Jeremy Clarkson. “So we wanted to be involved in something positive, and hosting Cereals was an opportunity for us to run a large-scale, practical event for UK food producers.


“For us, it will be interesting to see how the event’s crop plots perform on our Cotswold brash land, and of course there will be the pop-up Farmer’s Dog bar to enjoy.”


Helping to curate this key date in the 2026 calendar is Cereals’ agronomy partner Ceres Rural, led by the farm’s agronomist, Charlie Ireland, managing partner at Ceres Rural, and who’s known as 'Cheerful Charlie' in the farm’s popular TV series.


“There are a lot of conversations that happen every day on any given farm,” says Charlie. “And now more than ever the industry needs solutions to meet the challenges and priorities on both sides of the farm gate. Diddly Squat Farm is very much like any other arable and diversified farm, despite the cameras; it is still subject to the vagaries of the weather, volatility of markets, and navigation of industry transition and policy.


“So the event will be a great platform for conversation, demonstration, and exploration of how farm businesses can best deliver sustainable food production while achieving profitability - because the two should not be separated.”


With a global reach, the goings-on at Diddly Squat Farm have been shared with viewers as far afield as Australia, New Zealand, and South Africa - captivating a broad audience worldwide. “Another consideration for the future of the sector is how we can attract the best and brightest into the industry – and I think that is where the farm’s popularity will be advantageous,” adds Charlie.


Cereals 2025 meanwhile, will be hosted by recent Service Dealer Conference speaker, Andrew Ward at Heath Farm, Lincolnshire, on 11-12 June.

NO CHANGE AT TOP OF THE TRACTOR CHARTS
In 2023
 
No change at the top

The AEA has announced the market share data for 2023 tractor registrations.

 


The AEA has announced the market share data for 2023 tractor registrations.

 

 

The total number of tractors registered in 2023 was 13,343, including both agricultural tractors (over 50hp) and compact tractors (50hp and below).

 

Stephen Howarth, agricultural economist at the Association offered a word of caution when comparing 2023's figures to those of the year before. He said, "Please note that the market in 2022 was affected by widespread disruption to global supply chains and transportation after the pandemic and the Russian invasion of Ukraine. These may have had an impact on market shares."

 

The information below shows the number of machines and market share recorded during that year by brand. As always, the data is released after a one year delay due to competition law restrictions. Figures for 2024 are due to be published in early 2026.

 

2023 saw John Deere remain at the top of the charts, following its return there in 2022 after two years in second place to CNH. Its market share percentage was almost identical to the previous years', changing only fractionally from 30.4% to 30.3%

 

Second place for a consecutive year, CNH saw their share increase slightly from 26.0% to 27.6%.

 

All the other companies listed on the leaderboard maintained the same position they held in 2023.

 

The market share data for 2023 was:

 

30.3% (4040 units) JOHN DEERE
27.6% (3680 units) CNH (inc Case IH and New Holland)
22.0% (2895 units) AGCO (inc MF, Fendt, and Valtra)
6.3% (836 units) KUBOTA
3.5% (473 units) CLAAS
2.2% (293 units) JCB
1.0% (1288 units) SAME DEUTZ FAHR
1.0% (129 units AGRI-ARGO (inc McCormick, Landini)


752 units sold by others (5.6%)

OPEI IS TAKING EQUIP TO THE NEXT LEVEL
Show talk and battery recycling
 
Roundtable discussion

In the final part of our roundtable discussion from Equip watch the panel sum up the show – and discuss the future of battery recycling.

 


The final part of our roundtable discussion between UK dealer Jo Balmer of Balmer's GM, Service Dealer owner Duncan Murray-Clarke and American dealer training experts Sara Hey and Bob Clements of BCI, is now available to view on our Equip Digital Special Report.

 

 

It in you can watch the panel sum up the Equip show – and discuss the future of battery recycling.

 

You can catch up with all the rest of our video content from Equip here.

JOBS
NATIONAL ACCOUNT MANAGER
Kress
 
Kress

In this role you will be responsible for developing and driving sales with a variety of innovative new Kress products through Industry Contracts, for National Companies & Local Councils.

 


BUSINESS DEVELOPMENT MANAGER - Southwest of England
Kress
 
Kress

In this role you will be responsible for developing and driving sales with a variety of innovative new Kress products through the Independent Dealer channel. 

 


BUSINESS DEVELOPMENT MANAGER - Southeast of England
Kress
 
Kress

In this role you will be responsible for developing and driving sales with a variety of innovative new Kress products through the Independent Dealer channel. 

 


TECHNICAL SERVICE SPECIALIST AND TECHNICAL TRAINER – UK AND IRELAND
Polaris Britain LTD
 
Polaris Britain LTD

The successful candidate will be supporting our network of dealers in warranty support, technical assistance, diagnosis and delivering technical training to the network.

 


ADVERTISE YOUR JOBS HERE
Amazing success rates!
 
Advertise your jobs on Service Dealer Weekly Update

Advertise your recruitment needs on Serivce Dealer Weekly Update and reach our targeted audience of recipients every week.

Contact Nikki Harrison for details - 01491 837117


SPONSORED PRODUCT ANNOUNCEMENTS
Servicing Dealer Industry First, Profit Second
Gardentrader continues to reinvest all revenues

 

That’s the philosophy of Garden Trader and we have maintained our affordable annual subscription at £96 for the whole year.  This equates to 26p per day and an average of just 83p for every potential customer the site delivers to dealers. Garden Trader has 160 skilled dealers subscribed up and down the UK and they are all benefiting from the 1m+ dealer search impressions the site generates each year.  People want to buy from people and this highly targeted website is delivering quality leads to subscribed dealers for just 26p per day. 


Our 2020 Summer research showed that on average, each Garden Trader dealer will be sent 114 new customers (or people with a buying intention walking through your door) per year.  This works out at 83p for each new customer. A subscription rate designed to be all inclusive delivering unrivalled online results.  

 

This site was purpose-built just for skilled servicing ground care dealers by the team that bring you Service Dealer Magazine. It is easy and quick to register and costs just £96 + VAT per year for a full listing.  As this dealer site is designed to promote the UK dealer network, all revenues in 2022 will continue to be reinvested into promoting the site online and so supporting the dealer network.

 

Join the country’s only independent specialist website, created by the team that bring you Service Dealer. Join our subscribed Garden Trader dealers now by clicking on “Register Dealership” and let's fight back against the zero value retailers.

 

Map of dealerships registered with Garden Trader

 

FIND OUT MORE

Events
LATEST SHOWS AND EXHIBITIONS


Side Advert Image
SIDE ADVERT

PARTNERS
Catalyst Computer Systems
 
Catalyst Computer Systems
Echo
 
Echo Tools
EGO
 
EGO
Evopos
 
Evopos
GardenCare
 
Gardencare
Garden Trader
 
Garden Trader
Henton & Chattell
 
Henton & Chattell
Ibcos
 
Ibcos
Kress
 
Kress
MILWAUKEE
 
Milwaukee
OREGON
 
Oregon
True Tack
 
True Tack
Societe Generale
 
Societe Generale
STIHL GB
 
STIHL GB
Toro UK Limited
 
Toro UK Limited
uni-power
 
uni-power
Yamaha
 
Yamaha
TurfPro
 
TurfPro
CURRENT ISSUE
JANUARY / FEBRUARY 2025
 
Service Dealer January / February 2025
PRODUCED BY THE AD PLAIN
 
TAP