The Colne and Haydock based commercial turfcare machinery dealership, GGM Groundscare, has unveiled several staff appointments, enhancing customer support, in line with their "unprecedented business growth".
The business says they have worked tirelessly over the past two years to ensure customers remain supported and this has resulted in a recruitment drive through which they have appointed five new members of staff within the after sales team, to support its growth and customer service offering.
L-R: Ryan Bradshaw and Craig Bradshaw
Based at the Haydock depot, Craig Bradshaw has joined as service coordinator in a role that involves the management and booking of all service activities and is joined by Ryan Bradshaw, who comes to the business as a service engineer.
Matt Lord has recently joined the service team on an industry approved Kubota partnered Apprenticeship Scheme set up for training engineers of the future. Also, Gary Taylor, who has worked for GGM Groundscare for 7 years is taking up a more ‘hands on’ role as workshop foreman within the workshop as well as heading up the business’s new operator training programme.
Growth developments at the Colne depot include the promotion of Danny Bannister to aftersales development supervisor, with Martin Stoney stepping in to his previous role of service coordinator earlier this year and Billy Eastell is due to join the service team as an apprentice in the coming weeks.
Keiran Handford
Keiran Handford has also taken up the role of trainee parts advisor and joins the existing experienced parts team lead by Danny Bannister.
The recruitment of the two apprentice roles and the trainee parts role, ensures the business continues its philosophy of providing job opportunities for young people in the area.
Managing director Chris Gibson said, “We’re delighted that the business continues to go from strength to strength and these changes reflect that.
"Customer service is absolutely pivotal to everything we do and we take great pride in building long lasting customer relationships, based on anticipating needs, solving problems and delivering on time, every time."
