"A LOT OF INVESTMENT IN PEOPLE" Watch Husqvarna speak to Service Dealer
Service Dealer owner Duncan Murray-Clark caught up with Husqvarna's head of business unit professional UK, Johnny Snowball, at the recent SALTEX exhibition, who told us about what's been going on at the company recently - as well as their thoughts on sustainability, the customer experience and employee well-being.
Johnny tells Duncan that during the past year they have grown their customer service team, aftersales and field support. He says, "A lot of the back-office functions aren't visible to the dealers, but it makes a difference to their experience."
