STIHL has introduced a host of new service packages, which cover 99% of current STIHL battery and petrol models, providing its STIHL Approved Dealer Network with an enhanced way of servicing STIHL machines to the highest standard. 

Available for free in STIHL’s parts look-up system, the new packages consist of a comprehensive tick list of servicing tasks unique to each model and add value by generating a summary PDF to provide the customer. Service packages for iMOW and AP System models were launched in May 2023 and, following great feedback, the packages are now available for 99% of current battery and petrol STIHL machines, as well as 95% of machines introduced since 1980.

Thanks to the pre-defined scope of servicing tasks, the implementation into the existing parts system and the automatic generation of the summary PDF, service packages are a highly efficient way of improving existing workshop processes.

By providing marketing materials for dealerships to display in-store, STIHL hope to increase awareness of service offerings and make servicing more appealing to domestic and professional customers alike. A tiered system of packages, ranging from ‘safety check’ through to ‘pro inspection’, provides dealers with upselling opportunities and allows customers to customise their requirements with optional services.

STIHL Approved Dealers can access service packages for free in the SSC parts look-up system. 

For more information on STIHL products and service packages, STIHL Approved Dealers can contact their STIHL account manager.