STIHL have announced to their dealer network that this month (February 2026) they are launching a new service for commercial end-users called STIHL Workshop Manager. 

Service Dealer contacted STIHL to ask if this new service means the commercial end-user will circumnavigate their local dealer? STIHL GB’s Head of Marketing, Simon Hewitt, told us, “STIHL Workshop Manager is a solution for professional end users, who already run their own workshops. They will be able to subscribe to controlled access to STIHL resources such as SSC parts lookup, exploded views, workshop information, diagnostics, training and special tools.

“I want to clarify that STIHL Workshop Manager is an information resource. Not an ordering tool.”

Simon continued, “It provides them with access to official parts information to help them order the right part, first time from their STIHL Approved Dealer.”

STIHL further explained to their dealers, “Designed to strengthen dealer relationships and satisfy demand from our large end users, Workshop Manager will increase accuracy, reduce errors and encourage consistent parts ordering through the dealer network. Dealers remain the primary source for machines, spare parts, accessories and Workshop Manager will help to make this more accurate and efficient on the end user’s part when placing their orders with STIHL Approved Dealers.“