Hayes Machinery, based in South Molton, North Devon, has informed its customers that they will be closing their doors for the final time on Friday 22nd December 2023.
Hayes Machinery owner, James Hayes
In a statement posted to the dealership's website, they say the decision to cease trading was made "due to continued market pressures and a change in business direction away from the retail and service of new equipment."
Addressing customers, the statement says, "If you currently have an order with us or a machine in for repair/service, please don’t panic, we have NOT gone bankrupt or insolvent. We will be in contact to either fulfil your order, complete your repair, or if you so wish, you may cancel."
Hayes go on to confirm that ABA Groundcare ,who are based in Tiverton, will be taking over their servicing and repairs going forward. They will also be taking over Hayes's phone numbers, website and Facebook page.
The statement also thanks customers for their business and support - as well as thanking team members. It says, "Whether current or past members, they have been the backbone of the company and we take great pride in having had them as part of our extended family. New positions and opportunities have been offered or are being sorted for them all. We would never leave a member of our team stranded."
The statement also confirms, "Just for the record of the rumour mill, all our suppliers have been informed and are paid up to date."
Service Dealer spoke to owner James Hayes this week who confirmed that whilst the dealership would be closing, he and his team would be continuing with their Machinery Nation social media enterprise. "We have bought a new property where we will be based that has lots of space for filming," James told us. "We will be upping our content next year and look forward to producing videos with manufacturers both established and new to us."