AGCO have announced a number of senior appointments which they say will help the company in their pursuit of " excellence in its relationship with its dealers and customers by rethinking the whole customer experience."
The appointments are:
- Dr. Rainer Scholz appointed as Vice President, Digital Customer Experience, as of March 2018
- Torsten Dehner appointed Vice President, Global Parts and EME Parts & Services, as of April 2018. He will replace Boris Schoepplein, Vice President Global Parts and EME Parts & Services, who has decided to pursue new opportunities outside of AGCO
- Konstantin Meier-Kulenkampff promoted to Vice President, Purchasing and Materials, EME as of April 2, 2018
AGCO say their aim is to offer end-customers a seamless experience from the digital to the physical retail network.
“2018 firmly marks the beginning of AGCO’s transformation to a digitally enabled, customer-centric, data-driven business,” explained Dr. Rob Smith, Senior Vice President and General Manager, AGCO EME
“With Dr. Rainer Scholz, Vice President, Digital Customer Experience, we are bringing a leader with important capabilities and extensive digitalisation experience to the organisation to steer us through this digital transformation journey,” said Rob Smith.
L-R: Konstantin Meier-Kulenkampff promoted to Vice President, Purchasing and Materials, EME and Torsten Dehner appointed Vice President, Global Parts and EME Parts & Services
Rob Smith went on to explain that main mission of Torsten Dehner is to "continue strengthening the EME Parts performance and to further improve the Aftersales Service including AGCO’s commercial services business".
He also said Konstantin Meier-Kulenkampff responsibility will be "to lead the EME Purchasing and Materials team to deliver benchmark performance with a lean and capable supply base to support on time delivery, best cost, quality, sustainability and innovation."
