LAST CHANCE TO BUY CONFERENCE & AWARDS TICKETS
Sales close Tuesday 15th November
We're very excited to bring you the Service Dealer Conference and Awards 2016 next Thursday, 17th November, at the Oxford Belfrey Hotel.
The last remaining tickets are on sale now, but sales must close on Tuesday November 15th next week. Click here to buy yours.
Last year's event was a resounding success, and this year's will be even bigger and better.
CONFERENCE: THE CUSTOMER IS KING - AND ALWAYS WILL BE
PANEL DEBATE
One of the most fascinating sessions of the Conference is sure to be the main panel debate at 11.am - entitled 'The Customer Is King - And Always Will Be'. The expert panelists on stage for the debate will include: - David Ayres: Arun Mowers (Garden Machinery Sales and Service)
- Tim Lane: T H White Group (Professional Turfcare)
- Ian Nutt: Lister Wilder (Farm, Professional Turfcare and Garden Machinery)
- Ben Turner: Ben Burgess Ltd (Farm Machinery, Professional and Garden Machinery)
- Simon Batty: Maple Associates
- Moderator: Chris Biddle
FORMAT:
After introductions from the moderator, each panel member will present their opening remarks - Summary of their business today
- The importance and effectiveness of Customer Service
- What are customers looking for?
- What initiatives have proved to have worked?
- What improvements are still needed?
- What are likely to be the defining challenges in the future (new technology)?
- Once each panel member has spoken, the Moderator will summarise and open out to the floor for views, responses and questions to panel members.
DEALER OF THE YEAR AWARDS
Following on from the Conference in the evening will be the Dealer of the Year Awards - which is open to all members of the industry to attend.
Once again we will be celebrating dealer excellence across the categories of:
- Garden Machinery Dealer of the Year
- Professional Turfcare Dealer of the Year
- Farm Machinery Dealer of the Year
- Forestry Equipment Dealer of the Year
- ATV/Quad Dealer of the Year
There will also be very special awards presented for:
- Apprentice of the Year
- Star of the Dealership
- Lifetime Achievement
DON'T FORGET!
Book your place at the Conference and Awards now. Sales must end on Tuesday 15th November and spaces are limited.
Click here to book tickets to the Conference & Awards
To learn more about Service Dealer conference and Awards 2016 visit the website here
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