Cramer have announced that Luke Winwood has joined their team as their new aftersales coordinator.

The company says Luke brings with him a wealth of experience and a strong technical background. With over 15 years of mechanical experience, Luke has worked across a variety of technical industries, honing his skills in aftersales support and product service. Most recently, he served as the warranty manager at Tandem Group, and prior to that, he was a product service engineer at Infinicut. Cramer say his extensive experience in warranty management, coupled with his in-depth knowledge of lithium battery technologies, will play a key role in supporting their growing dealer network.
 
Luke said “My background in technical services and aftersales, as well as my expertise with lithium batteries, will allow me to provide the best support to our dealers. I'm eager to build lasting relationships with our dealer network and contribute to the growth of the business. The team here in the UK is extremely knowledgeable and welcoming, and I’m proud to be part of such a dynamic group. I’m looking forward to a long and successful career with Cramer.”
 
John McGrady, Cramer's national sales manager, added, "Luke’s passion for technical service and his commitment to customer satisfaction align perfectly with our values at Cramer. We are confident that his expertise will significantly contribute to enhancing the aftersales experience for our customers and dealers alike."