Customers may choose from four flexible packages each with three optional service levels, designed to help optimise their machinery and farm operations.

John Deere FarmSight connects equipment, owners, operators, dealers and agricultural consultants using existing AMS GreenStar wireless technology. It aims to enhance productivity and increase business efficiency by sharing information as well as sustainable practices, to help reduce overall input and running costs and therefore improve profitability.

The range of integrated business solutions available includes user-friendly monitors, sensors and wireless networks for machinery, and more detailed agronomic information for better operational decision making. The four service packages are:

Uptime
Remote monitoring and service support designed to maximise machine uptime and ensure preventive maintenance, and enable faster repairs.

Performance
Monitoring of key performance indicators such as fuel consumption on individual machines, in order to maximise efficiency and productivity.

Logistics
Monitoring of multiple machines to increase the efficiency of larger fleets, for example by optimising combine and grain trailer logistics during harvest.

Agronomics
Help and advice on making more informed business decisions, to improve productivity and profitability.

"Remote diagnosis is saving our customers time and increasing their harvesting productivity," says agricultural service manager Jonathan Hibbert of John Deere's Midlands dealer Farol. "We check error codes on machines regularly using JDLink Service Advisor Remote. During the last harvest season we noticed the speed reading on a customer's combine header reel was low. It wasn't retracting fast enough at the headlands, which was affecting the speed of their harvesting operations, so we sent out a service technician who fixed the reel without the customer even having to call."

The new FarmSight dealer service packages can be individually tailored to meet the needs of different customers, and are available in Standard, Premium or Premium Plus levels. They can provide solutions for whole fleets including competitive equipment, particularly relating to machine guidance, ISOBUS controls and telematics.