Garden Machines Northampton (GMN) has gone live with True Track Software’s Pyramid Dealer Management System, which the software supplier says marks a significant step in modernising operations across the Northampton business.

Jez Shave, md True Track Software & Steve Gammon, md Garden Machines Northampton

After going to market for a replacement DMS, GMN selected True Track as the partner best positioned to support its next stage of growth. Although True Track is new to the groundcare and agricultural dealer space, they say Pyramid brings a decade of proven success in the motorcycle industry, where it has scaled rapidly with dealers.

True Track has migrated the GMN team onto Pyramid and fully integrated their systems across eetail, parts online, and warehouse operations. Using custom integration scripts, they’ve streamlined eCommerce stock control and despatch, connecting order workflows end-to-end, reducing duplication, and keeping data consistent throughout the business.

GMN's Steve Gammon reports that the transition has been smooth, praising True Track for both the quality of the system and the strength of the aftercare package. 

Steve said, “After using the same software system for more than 25 years, the prospect of changing to something new was daunting. However, choosing Truetrak proved to be an excellent decision.

"Jez Shave and his team went above and beyond to ensure a seamless transition, making the entire process silky smooth from start to finish. The new system is a joy to operate, and we’ve already seen significant savings in our running costs. We couldn’t be happier with the outcome.”