EDITOR'S BLOG
NO MOW MEDIA
Why the lack of coverage for machinery?
by Service Dealer Editor, Steve Gibbs
 
Steve Gibbs

How often do you see the specialist machinery you sell in your dealership featured in the consumer-facing press?

 


Think about when you've read about gardening in your newspaper, Sunday supplement, or newsstand magazine. Or when you watched any of the proliferation of gardening or garden makeover shows on TV. Or, if you're a modern, young-person like I definitely am, engaged with your favourite gardening influencer on the TickTocks or the YouTubes.

 

How often in your consumption of those media, were any of the brands of mowers you stock in your dealership featured? Or any of the other varieties of specialist machinery you sell? A handful of times? As many as that even?

 

Odd isn't it? Especially when you consider just how hugely popular a pastime gardening is with the British public - with lawncare in particular, integral to that. The old cliche of Brits being obsessed with their lawns clearly stems from a degree of truth. So why then, is there this distinct lack of mainstream media coverage for the wide variety of equipment that our dealer readers specialise in?

 

I don't have an answer, by the way. The question was just at the forefront of my mind this week when I attended a trade show in London, aimed specifically at journalists in the gardening sector.

 

 

Called the Garden Press Event, it is an exhibition exclusively open to writers, bloggers and content creators, who cover the horticultural sphere. I have been attending it now for around 10 years or so I think, and have unfortunately seen the number of machinery manufactures and suppliers who chose to exhibit, plummet.

 

I'm pretty sure that in the immediate pre-Covid years, it reached around 15 or so brands who were looking to spread the word about their kit to the consumer-facing press. This week there were five.

 

So what is the reason for this exodus? I do believe that as a concept, the Garden Press Event is perfectly sound. In theory new machinery - including the likes of exciting robotic technology with RTK control and advancements in battery design - are displayed in front of journos who will cover them in media consumed by your customers, who will then turn up at their local specialist retailer to learn more. Simple. Except this can't be happening to the degree that many would desire.

 

 

I asked several manufacturers who had previously taken space at the show, what wasn't working about it for them, prompting their company not to return? One told me "The Garden Press Event is a nice show, but sadly we’re always disappointed by the level of engagement with the press/media to be honest. . .To be frank it was largely a waste of time."

 

Another said, "I like the event but I think the press are more interested in pretty things at this event rather than machinery."

 

Whilst another summed up their feelings about the show and the wider question of lack of press interest saying, "I would welcome the opportunity to chat to more press outside of our industry, as the majority of machines you often see in lists of best machines by mainstream publications, are not brands that dealers sell and rarely will be of benefit to them."

 

All of which are answers that are genuinely disappointing to hear.

 

However, some of your machinery suppliers have chosen to stick with the show, so I was interested to hear what benefits they felt they got out of it.

 

 

STIHL told me they always meet the right people there. They said they pretty much know all the gardening press anyway, but they always come away with some new quality contacts from the online gardening influencer spaces. Following this up with demos and reviews with these guys, is great for their brand they said, with the aim of building awareness and ultimately driving customers into dealerships. The event is as good as what you make it, they told me.

 

 

Husqvarna said they do find they receive decent coverage in consumer-targeted media following the Garden Press Event.. They specifically cited a tie-up they had made with Gardener's World last year, that many dealers had told them had brought new customers into their showrooms. They told me that when they are working with influencers, they aim to get local dealers involved too where they can. The aim always being to increase footfall in dealerships.

 

 

Stiga said they believed to make this event successful it was vital to have new products and innovations to talk about with the press. They look to offer quality content for journalists to pick up on - and were mindful that journalists they were speaking to, were not necessarily machinery experts. It was therefore important to cover the basics, but to emphasise the exciting technological developments they are driving.

 

 

Makita had a slightly different outlook. Whilst they featured plenty of new product on their stand, they said attending the show was at least in part, an exercise in showing support for the organisers, the HTA, of whom they are member.

 

 

Barrus, finally, said that because they represent multiple brands that are producing so many new items spanning a gardening spectrum as diverse as welly-boots to ride-on mowers, it was a great opportunity for them to meet press from all different horticultural segments.

 

I do hope that these five, sole machinery exhibitors receive some positive coverage from exhibiting this week. If they do, one likes to hope that translates into fresh faces entering your dealerships in search of something they've read about or seen.

 

Clearly, increased reviews, demos and case studies on specialist kit would be beneficial to all across the industry. Perhaps though, traditional media will never be especially interested in lawnmowers and the like. Maybe it will be this emerging trend of niche bloggers and vloggers who will shine a light on the exciting tech that's available to aid gardeners. Our friend James Hayes and his Machinery Nation channel for example, are doing this.

 

We'll include some product information on what was seen in an upcoming edition of Service Dealer magazine. Until then, what are your thoughts on the state of media coverage for the products you sell - and what can be done to up the ante?

NEWS
DEALER NETWORK UNVEILED
By new machinery player
 
Dealer network announced

In today's WEB ONLY story, following the formation of the company at the end of last year, an inaugural dealer network has now been announced.

 


DEALER MANAGER APPOINTED
Has worked for a dealer and manufacturer
 
Ian Lauder

New recruit says prior experience has given him a great insight into many aspects of the machinery business.

 


Ian Lauder has been appointed as Kubota (UK)’s agricultural and groundcare dealer manager for Scotland and the north of England.

 

Ian Lauder

 

Having gained an apprenticeship as a technician and developed a background in electronics, Ian’s early career took him through the electronics industry before taking on the role of territory manager for a golf and turf care dealership. It was a career path that led him to join a turf machinery manufacturer.

 

“Working at dealer and manufacturer level has given me a great insight into many aspects of the machinery business,” said Ian. “So, when the chance came to join Kubota, it was an opportunity I had to grab with both hands.”

 

Ian adds that the Kubota business has so far provided him with many opportunities to apply his existing knowledge, and also to further develop his expertise through the agricultural sector.

 

“There is growing demand from the industry for Kubota tractors and equipment, and with a desire from the company to be a major player in these markets, it’s a great time to be working for such a premium manufacturer,” he said.

 

Commenting on the appointment, agricultural and ground care sales manager, Tim Yates, said, “This is a great opportunity to continue building on the growth already achieved in both agricultural and ground care markets across Scotland and the north of England."

YAMAHA HONOUR DEALERS
At all-product dealer Conference
 
Presenting was Adam Kelley, general manager for land sales

Yamaha Motor UK has announced the winners of its 2023 Dealer Awards.

 


Yamaha Motor UK has announced the winners of its 2023 Dealer Awards, which were presented at this year’s all-product Dealer Conference.

 

Presenting was Adam Kelley, general manager for land sales


The manufacturer says these awards recognise a dealer’s effort and achievement across business areas including sales, after-sales, customer experience and marketing over the last 12 months.


Some of the awards were contested between Yamaha's product groups, with Powered Two Wheeler, Marine and ATV dealers, competing for the same accolade.

 

The full list of winners is:


Excellence in Marketing Engagement Award 2023:
Crescent Motorcycles


Outstanding Marketing Event Award 2023:
MES Powersports (Motorcycle/Marine)


Excellence in Salesforce Engagement Award 2023:
Mott Motorcycles


Outstanding Visual Identity Implementation Award 2023:
Tamworth (Motorcycle)
KMO (Marine)
Frank Gibson (Power Products)


Yamaha Training Academy Distinction Award 2023:
Alf England Motorcycles
Saltwater Solutions (Marine)
Stirling Powersports (Power Products)


Outstanding YOU Yamaha Finance Engagement Award 2023:
Gliddon Marine (Marine)


Outstanding Customer Service Award (CSI) 2023:
Alford Bros (Motorcycles)
NWS (Marine)
Quadbikes R Us (Power Products)


Parts & Accessories Sales Achievement Award 2023:
Flitwick Motorcycles


Yamalube Sales Achievement Award 2023:

Tinklers Motorcycles


Outstanding Brand Ambassador Award 2023:
Raceways (Motorcycles)

DEALERSHIP TAKES ON BOBCAT RANGE
And appoints new franchise manager
 
Bobcat

Agricultural machinery dealership begins next phase of their growth into the construction sector.

 


Hamblys Ltd., based in Launceston, Cornwall, has been appointed as the new authorised Bobcat dealer for the counties of Cornwall and Devon in South West England with immediate effect. 

 

The dealership will also take over responsibility as the authorised Bobcat dealer for the West Somerset area from 1st July 2024.

 

 

John Christofides, regional sales director for Bobcat EMEA, said: “Hamblys is a very professional business with an excellent reputation in the South West. We are looking forward to working closely with them to increase the growth of the Bobcat brand in this area in every sector from our traditional markets in construction, rental and agriculture to the newer markets such as ground maintenance equipment.” 

 

Steve Barrett, managing director of Hamblys, said, “We are very pleased to have been awarded the Bobcat franchise and to begin the next phase of our growth into the construction industry. We have recruited Lee Blewett as our Bobcat franchise manager, who will lead our ‘non-agricultural’ business development. He joins us with an excellent background in construction, and will be bringing extensive experience and knowledge to the new role to best serve our construction customers.”

 

As well as the head office in Launceston, Hamblys has another branch in Cornwall in Redruth, two further two branches in Devon at Honiton and Torrington and a fifth branch in Somerset at Bishops Lydeard. To support the Bobcat range of machines and attachments, the dealership offers a full selection of genuine accessories and parts - as well as offering an on-site service network.

CAMPEY ANNOUNCE TOUR DATES
Pitch renovation demos
 
Campey on tour

Company have confirmed dates and venues of practical, hands-on demonstrations of turf care and pitch renovation techniques in real-world scenarios.

 


Campey have confirmed a series of dates and venues for a roadshows of what they describe as "practical, hands-on demonstrations of turf care and pitch renovation techniques in real-world scenarios."

 

 

The company promises live renovations of sports pitches, including full pitch renovations, reseeding, aerating, or repairing damaged areas to improve the overall quality of the turf.

 

The dates and venues are:

 

THURSDAY 11th APRIL
West Ham United Training Ground, Rush Green Road Romford RM7 0LU

 

TUESDAY 16th APRIL
Plymouth Argyle Home Park Stadium, Outland Road Plymouth, Devon PL2 3DQ

 

THURSDAY 18th APRIL
Liverpool Football Club Academy, The Liverpool Way, Liverpool L33 7ED

 

TUESDAY 23RD APRIL
Venue to be announced soon

 

THURSDAY 25th APRIL
Kidderminster Carolians RFC, Marpool Lane, Kidderminster, Worcestershire DY11 5HP

 

TUESDAY 30th APRIL
Washington AFC, Stephenson Road, Washington NE37 3HR

 

THURSDAY 2nd MAY
Deer Park Hotel and Golf Club, Golf Course Road, Livingston, West Lothian EH54 8AB

 

Registration is now open.

GRILLO STRENGTHENS
Addition to sales force
 
Ross Fairgrieve

Company says new recruit has many years experience in the groundcare sector.

 


Grillo UK have announced they have increased their sales force with the addition of Ross Fairgrieve.

 

Ross Fairgrieve

 

The company says Ross has many years experience in the groundcare sector and is well respected within the industry.

 

His role will include the further promotion and expansion of the Grillo range across Scotland, Northern Ireland and the Republic of Ireland.

 

Steve Gadsby of Grillo said, "We are very happy to have recruited someone of Ross' calibre and welcome him to the Grillo team."

BE HONEST WITH YOUR CUSTOMERS
Communication is key
 
Watch Paul Bown speak to Service Dealer

Watch Paul Bown, sales consultant at Ibcos Computers, tell Service Dealer it's important to be as proactive as you can in a reactive business.

 

 


Watch Paul Bown, sales consultant at Ibcos Computers, tell Service Dealer it's important to be as proactive as you can in a reactive business.

 

You can view the video below or via Service Dealer's YouTube channel.

 

Paul Bown, Sales Consutant at IBCOS Computers, talks to us at Service Dealer 2023

SPONSORED PRODUCT ANNOUNCEMENTS
STIHL INTRODUCES NEW BATERY KOMBI ENGINE TO AP SYSTEM
KMA 120 R
 
KMA 120 R battery KombiEngine

Offers compatibility with all the main attachments ranging from blowers and hedge trimmers to pole pruners and sweepers.

 


STIHL has introduced the KMA 120 R battery KombiEngine to its AP System, offering compatibility with all the main attachments ranging from blowers and hedge trimmers to pole pruners and sweepers. The KMA 120 R offers professional users’ exceptional versatility, ensuring a wide range of tasks can be completed quickly and efficiently.  

 

 

The lightweight and powerful KMA 120 R can be used with up to twelve different attachments and is designed with maximum comfort and working efficiency in mind. The machine comes with a tool-free adjustable loop handle for easy adjustment and features an ergonomic control, non-slip handle and easy-to-use lockout lever with a simple symmetrical design. 

 

Boasting two speed settings and a variable speed trigger, the KMA 120 R features an ECO mode that reduces the motor rpm, maximising working time; ideal for hedge trimming and lawn edging tasks.

 

In addition, the new model features an adjustable harness hook for optimum balance with no tools required, and has the option of a support foot accessory, providing extra reach and protection for the battery housing. 

 

For more information on the KMA 120 R and STIHL’s wide range of professional battery tools, please visit www.stihl.co.uk.  

HANDY UNVEILS THE LATEST GARDENING AND DIY PRODUCTS FOR THE NEW SEASON
Out now! Handy Product Range Pricing 2024
 
Handy Product Range and Pricing catalogue

British garden manufacturer Handy has announced the arrival of its new Product Range and Pricing Catalogue and Monthly Dealer Promotions Calendar.

 


 

British garden manufacturer Handy has announced the arrival of its new Product Range and Pricing Catalogue and Monthly Dealer Promotions Calendar, both designed to provide retailers with valuable increased margins on a wide range of gardening and DIY products and ensure they have everything needed for the season ahead. 

 

The new Dealer Promotions Calendar demonstrates Handy’s ongoing commitment to providing retailers with competitively priced products.  Offering fully funded monthly promotions with improved margins and discounts, retailers can benefit from cost savings across a wide selection of gardening and DIY products from well-known brands such as Webb, The Handy and Greenworks.

 

 

To further support retailers, the new 2024 catalogue from Handy highlights the top brands and prices for the season, such as its latest range of Webb Rear Roller lawnmowers. Adding a touch of elegance to lawns with an attractive striped pattern, the incorporation of the classic rear roller also helps to enhance stability and control during the mowing process, offering users an all-round more comfortable mowing experience.   

 

 

Embracing the future of gardening with products designed to meet the evolving needs of eco-conscious customers, the new product and showcase catalogue also includes the new Webb Eco range of garden machinery, which has been designed to offer gardeners an environmentally friendly and versatile gardening experience.  

  

With Handy’s commitment not just focused on new products but also to its strengthened partnerships with renowned brands, the new catalogue also showcases its durable range of AVA pressure washer products that tie in seamlessly with the Handy commitment to delivering products that stand the test of time.  

 

Stocking leading brands from:  

  • Webb
  • The Handy
  • Greenworks
  • Q Garden
  • AVA
  • Bosch
  • Karcher
  • Flymo
  • Solo
  • Handy Parts 

CLICK HERE to download the NEW Range and Pricing and Monthly Dealer Promotions.  

 

Website: www.handys.co.uk 

 

New stockist? Please REGISTER HERE 

 

To place your order, please don't hesitate to get in touch with Handy’s Sales Team via email: Sales@handys.co.uk or call: 01793 333220  

  

 

About Handy 

   

Since 1938 Handy has grown to become one of the UK’s largest independent garden machinery wholesale distributors and manufacturers, supplying specialist dealers, large national retailers, garden centres and mail order companies, from its purpose-built 70,000ft Swindon site which is home to more than 45 full-time staff. 

 

Handy has developed some of the UK’s leading machinery brands including Webb, The Handy and Q Garden. These distinct brands stand as a testament to the company’s creative and manufacturing prowess. 

 

As the UK-appointed distributor for the Greenworks brand cordless equipment, Handy is at the forefront of leading battery technology offering a full complement of cordless equipment.

 

To this day, Handy remains a family-owned British business.  Its experience, expert knowledge and dedicated customer service – which includes carrying over 10,000 spare part lines - have enabled it to build a team driven by high performance and family values.  

Servicing Dealer Industry First, Profit Second
Gardentrader continues to reinvest all revenues

 

That’s the philosophy of Garden Trader and we have maintained our affordable annual subscription at £96 for the whole year.  This equates to 26p per day and an average of just 83p for every potential customer the site delivers to dealers. Garden Trader has 160 skilled dealers subscribed up and down the UK and they are all benefiting from the 1m+ dealer search impressions the site generates each year.  People want to buy from people and this highly targeted website is delivering quality leads to subscribed dealers for just 26p per day. 


Our 2020 Summer research showed that on average, each Garden Trader dealer will be sent 114 new customers (or people with a buying intention walking through your door) per year.  This works out at 83p for each new customer. A subscription rate designed to be all inclusive delivering unrivalled online results.  

 

This site was purpose-built just for skilled servicing ground care dealers by the team that bring you Service Dealer Magazine. It is easy and quick to register and costs just £96 + VAT per year for a full listing.  As this dealer site is designed to promote the UK dealer network, all revenues in 2022 will continue to be reinvested into promoting the site online and so supporting the dealer network.

 

Join the country’s only independent specialist website, created by the team that bring you Service Dealer. Join our subscribed Garden Trader dealers now by clicking on “Register Dealership” and let's fight back against the zero value retailers.

 

Map of dealerships registered with Garden Trader

 

FIND OUT MORE

JOBS
BUSINESS DEVELOPMENT MANAGER - NORTH OF ENGLAND
Kress
 
Kress

In this role you will be responsible for developing and driving sales with a variety of innovative new Kress products through the Golfing channel. 

 


BUSINESS DEVELOPMENT MANAGER - SOUTH OF ENGLAND
Kress
 
Kress

In this role you will be responsible for developing and driving sales with a variety of innovative new Kress products through the Golfing channel. 

 


BUSINESS DEVELOPMENT MANAGER - IRELAND
Kress
 
Kress

In this role you will be responsible for developing and driving sales with a variety of innovative new Kress products through the Specialist Independent dealers. 


PARTS ADVISOR
uni-power
 
uni-power

Due to ongoing expansion, our Essex based Company has an opening for a Parts Advisor to join the Team in Great Dunmow.

 


ADVERTISE YOUR JOBS HERE
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Contact Nikki Harrison for details - 01491 837117


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