STIHL GB announced on Tuesday (March 24th 2020) a temporary closure of its warehouse, as part of moves to tackle the spread of coronavirus.

STIHL GB's Camberley HQ

All orders placed before 4pm on Monday 23 March will be processed and shipped to dealers. Unfortunately, said the company, any orders placed after this time will not be processed.

All field-based staff and those who work from STIHL’s Camberley head office, including customer support, are now working from home, and are contactable via phone or email.

An official statement from the manufacturer said dealers can continue to contact sales support, returns, IT system support and the technical helpline on the normal telephone numbers.

STIHL GB mdr Robin Lennie said, “STIHL GB has been closely monitoring the COVID-19 situation and has been adopting the guidance of the UK government, Public Health England and the STIHL Group. The health and safety of our teams must come first and the decision to close the warehouse is based on the challenges it presents, in terms of social distancing.

“We have been working with many of our dealers for decades and we are confident that we will continue to grow and strengthen our long-standing partnerships, once we have navigated the current crisis.”