EDITOR'S BLOG
ON THE ROAD IN WALES
Visiting some superb dealerships
by Service Dealer Editor, Steve Gibbs
 
Steve Gibbs

Despite one subject obviously dominating the conversation, it was great to visit a bunch of dealerships in Wales this week, meeting several with a strong, female presence in the business.

 


Myself and Service Dealer owner, Duncan Murray-Clarke, were on the road during the early part of this week, visiting a number of dealers.

 

We've undertaken similar road-trips in the past in Scotland, this time however it was Wales where we headed. It's always very enjoyable and incredibly beneficial for us to get out and visit readers in their places of work, shoot the breeze and shake hands in person. Or rather at the moment, bump elbows.

 

L-R: Service Dealer's Duncan Murray-Clarke and Steve Gibbs with Howell and Emyr Jenkins of Jenkins Garden Machinery

 

Quite clearly there was one subject this week which was unavoidable which everybody is having to address - the coronavirus outbreak.

 

You may have already noticed, we have a special feature in the Update today, overseen by Adam Bernstein who readers will know as the editor of the SME Digest section of the magazine. Adam has sourced an article from a legal expert very specifically on the subject of how the virus, amongst all it's many awful consequences, is causing increasing commercial concerns in relation to the ability of parties to carry out contracts. In particular, the author John Warchus, who is a partner at legal firm, Moore Blatch LLP, tells us the coronavirus outbreak is an illustration of the legal principles of something called force majeure and frustration which can, in the correct circumstances, excuse a party’s non-performance and/or lead to the early termination of a contract. It's well worth a few minutes of your time having a read today.

 

Also Adam has summarised the advice being given out at the moment to small businesses by the government's Acas service in this most uncertain time.

 

As I suspect many reading this today will have experienced, several of the dealerships we visited this week told us that the outbreak had caused a rapid slowdown to business over the past couple of weeks. A slowdown which had followed a relative bright start to 2020. January and February, we were told on several occasions, had been positive. Good even - with decent sales and full workshops. However, quite understandably what's been unfolding just recently has led to a noticeable drop in footfall and phone calls.

 

And trying to not be all doom and gloom about things, the outbreak has of course kicked off during an already difficult time for the sector with many parts of the country, including the areas of Wales we were driving around, suffering terribly from flooding.

 

It was plain to see from the car window just how much of the countryside of Wales is underwater. Vast tracts of land are utterly submerged and have been for some time now. What with this and the virus, I would say that it never rains but it pours, if it wasn't so crass!

 

Anyway the trip this week wasn't simply a great excuse to catch up with some dealers - Duncan and I also had the objective of deliberately chatting to some dealerships in the locale which enjoyed a strong female presence in the business - loosely tying in with International Women's Day last Sunday.

 

Duncan and Steve with Georgina Cornock-Evans and Arwel Evans of Arwel’s Agricultural Services Ltd

 

I don't think it's too controversial an opinion that there aren't enough women in the industry? Look around the room at the next dealer meeting or trade show you attend and it's clearly no where near a 50/50 split! Far from it usually.

 

Therefore it was interesting to speak with some women dealers this week, who gave us their take on the industry and how they run their businesses. 

 

Sharon and Heulwen Davies of Davies Implements share a joke with Duncan and Steve

 

One stop off we made was to speak to Heulwen Davies and her sister Sharon, who are directors at Davies Implements based in Camarthen in south west Wales. Regarding whether Heulwen felt that her gender ever played any significance in how customers or fellow professionals treat her, she said that historically perhaps there may have been "more traditional" thinking. "In the early days," she explained, "some men may have felt uncomfortable dealing with women."

 

The crucial element that made Heulwen and Sharon excel in their business dealings though, was knowing their products inside and out. "Business," said Heulwen, "as with any good relationship, is built on trust and this comes about through being genuinely sincere, professional and knowledgeable. At this point, gender should not be an important factor."

 

Listening to what Heulwen and other women dealers we spoke to had to say on the subject, it did seem that perhaps women in the industry have had to work doubly hard to prove they know their subject in the face of, let's say, some historic unconscious bias.

 

You'll be able to read more from the women we met up with in the next issue of Service Dealer magazine. In the meantime, below is a short video featuring some of the dealers we chatted with, answering some quick fire questions just for fun. The more eagle-eyed amongst you will notice that it's not all women in the video and that a bearded interloper has snuck in on the action! Thanks Emz!

 

Service Dealer visits Wales - What did dealers say?

 

And indeed many thanks to all the dealers who hosted Duncan and I this week, who were so generous with their hospitality and their valuable time. Thanks to Elwyn Thomas at Myrddin Garden Machinery who had a fascinating story around diversification; to Rebecca Lloyd and Ross Holloway of Charlies Stores who are finding great success with both domestic and professional turfcare equipment across their outlets; and to Emma Leah (plus little Harriet) and Robert Pugh who continue to serve agriculture in all it's forms from their depots. There will be much more to come from all these guys in the magazine.

 

As always, Service Dealer is massively appreciative of the relationship we have with our readers.

NEWS
YEAR ON YEAR RISE FOR TRACTOR SALES IN FEBRUARY
But year to date lowest since 2001
 
The number of new agricultural tractors (over 50hp) registered for use on the road in February was 575

According to figures released by the AEA the number of new agricultural tractors (over 50hp) registered for use on the road in February was 575 - 11% higher than February last year.

 


According to figures released by the AEA the number of new agricultural tractors (over 50hp) registered for use on the road in February was 575.

 

This was 11% higher than in February 2019, the first year-on-year increase since September.

 

"Nevertheless," says Stephen Howarth, agricultural economist at the AEA, "the sharp fall recorded in January means that the total for the first two months of the year was the lowest since 2001."

 

At 1,052 machines, the figure for January and February was 13% lower than a year before.

 

WATCH QUICKFIRE Q&As
With dealers in Wales
 
Watch our quickfire Q&A video

Service Dealer was out and about in Wales this week - and we asked some of the dealers we met up with, three quickfire questions!

 


Service Dealer was out and about in Wales this week - and courtesy of our YouTube channel, we asked some of the dealers we met up with, three quickfire questions!

 

We wanted to know what is the biggest threats being faced this year, what are the opportunities and why do you love this industry?!

 

Service Dealer visits Wales - What did dealers say?

 

With thanks to Davies Implements, Arwel's Agri Services, Charlies Stores and Jenkins Garden Machinery.

TORO HAYTER ANNOUNCED AS GOLD SPONSOR
Of 2020's Service Dealer Conference & Awards
 
Toro Hayter are a Gold sponsor

Service Dealer are pleased to announce Toro Hayter as Gold Sponsor of the 2020 Service Dealer Conference & Awards which returns to the Double Tree by Hilton Oxford Belfry this November.

 


Returning to the Double Tree by Hilton Oxford Belfry this November, the Service Dealer Conference & Awards will benefit from Toro Hayter as Gold Sponsor.

 

The date of this year's event has been confirmed as Thursday November 19th 2020.

 

Toro Hayter have been announced as a Gold sponsor of 2020's Service Dealer Conference & Awards

 

Service Dealer owner Duncan Murray-Clarke said, "We are very pleased to have Toro Hayter join us as a Gold Sponsor for Service Dealer's Conference & Awards this year.

 

"We have some tremendous plans for the day already in the pipeline and for Toro Hayter to be part of that is great news."

 

Craig Hoare, Toro Hayter's sales and marketing manager, said, "We are delighted to be sponsoring the Service Dealer awards as Toro Hayter. Since joining last Summer, I have wanted to bring the business closer to our network of dealers as I feel that they are an important part of our DNA.

 

"By being part of the Service Dealer conference and awards we want to ensure our dealer’s hard work is being recognised and supported as we progress into the future in an ever change marketplace."

 

More details about this year's Service Dealer Conference & Awards will be announced in due course.

AGCO NAME JOINT WINNERS OF APPRENTICE OF THE YEAR
At recent awards ceremony
 
AGCO's joint Apprentice of the Year winner Matthew Read of Brian Robinson Machinery, with AGCO director of distribution management UK & Ireland, Mark Casement

As the first agricultural engineering apprentices in the country to have completed the recently introduced EPA, 14 AGCO engineering apprenticeships were recognised during the event.

 


The latest graduates of the AGCO Apprenticeship Scheme were honoured at a recent awards ceremony at the Forest of Arden Hotel, near Birmingham.

 

As the first agricultural engineering apprentices in the country to have completed the recently introduced and rigorous end-point assessment (EPA), 14 AGCO engineering apprenticeships passed through the tough new national apprenticeship standards in 2019, and were recognised during an awards ceremony that saw joint-winners named for the overall Apprentice of the Year Award.

 

Joint Apprentice of the Year winner Matthew Read of Brian Robinson Machinery, with AGCO director of distribution management UK & Ireland, Mark Casement

 

Matthew Read of Brian Robinson Machinery in Northallerton, North Yorkshire, and William Ogg of Peacock & Binnington (P&B) were named joint winners of the Apprentice of the Year title, receiving their awards from AGCO director of distribution management UK & Ireland, Mark Casement.

 

William Ogg of Peacock & Binnington receiving his joint Apprentice of the Year title from Mark Casement

 

Addressing the guests and graduates during the presentation, Mark Casement said, "It is essential we continue to build confidence in our dealerships, and you are now at the start of that route in your careers.

 

"The level of technology is at the cutting edge, and that transformation will continue over the next 10 to 20 years, and you are the lifeblood of that progression,” he explained.

 

Mark spoke of AGCO’s commitment to performance and service being key to delivering the ambitious sales objectives. “We have fantastic dealerships and partners, and building relationships at all levels is crucial to the integrity of the industry. We always want to create long-term bonds with our customers,” he added.

 

Martin Hamer, manager, national sales Fendt UK & Ireland added, “We can’t sell a second tractor to a customer if the first has not been serviced and maintained to the highest standards. I would like to thank you, for making my life as a salesman much easier!”

 

In its 21st-year, AGCO’s industry recognised dealer apprenticeship scheme, in partnership with WCG, combines classroom and workshop-based training at WCG’s Moreton Morrell campus, with practical on-going training at the apprentices’ dealership.

 

Tim Hutchinson, course leader of the AGCO apprenticeship scheme at WCG commented, “One of the key benefits of the scheme and the course is that it is a combined effort. The apprentices on the course want to succeed and they can see a clear career path. Their dealerships and AGCO therefore equally benefit from committed and skilled technicians joining their teams at the end of their training.”

 

Also collecting awards during the ceremony were Ryan Thorne of CJ Cox, Dominic Pender of Wilfred Scruton, Andrew Ford of TNS and Kyle MacBain of Chandlers Farm Equipment.

INTERNATIONAL ROUND-UP
Industry news from around the world
by Chris Biddle
 

Ag technician recruitment initiative in the US; Australian watchdog investigates warranty, last New Zealand made mower, Canadian manufacturer closes dealership and Uber-style tractor trial for Africa


USA

AG SERVICE TECHNICIAN RECRUITMENT
US dealer association, Equipment Dealers Association (EDA), through its charitable arm the Educational Dealers Foundation (EDF), has launched its newest workforce development initiative, an educational marketing campaign designed to increase awareness and change perceptions of careers in an agricultural equipment dealership.
The aim is to familiarise parents and educators of middle and early high school students about the advantages of a career as an agricultural equipment technician. It is also releasing a Dealer Media Suite, a comprehensive toolkit of advertising materials that dealers can use absolutely free. With these customisable materials, dealers can place ads in their local media.
More details and watch recruitment film

 

AUSTRALIA

CONSUMER WATCHDOG TO INVESTIGATE WARRANTY CLAUSES
The Australian Competition and Consumer Commission (ACCC) has published a discussion paper Agricultural machinery: After-sales markets raising a number of concerns relating to competition and fair trading issues according to Farm Weekly
ACCC deputy chair Mick Keogh said "Agricultural machinery costs a lot to purchase and maintain. We are concerned by a number of issues surrounding the sale and servicing of agricultural machinery and want to better understand the extent," he said.
"A number of barriers, including warranty clauses, may be preventing farmers from using an independent business to repair or service their equipment."
Another issue identified in the paper was the fact that the Australian Consumer Law did not currently extend to agricultural machinery valued above $40,000.

 

CANADA
MANUFACTURER CLOSES RETAIL DEALERSHIP
Canadian farm machinery manufacturer, Morris Industries, has just closed its company owned dealership Morris Sales and Service (MSS) in Manitou. In January, the Saskatoon Star Phoenix reported that the 91 year old maker of bale handling equipment and seeding equipment had been granted creditor protection in December following a change of strategy by a new management company which took over the family business in 2017. Morris Industries, who employ 134 staff, sell their products into the North American, Australian and Eastern European markets. MSS was a major Kubota dealer as well as selling its parent company products.

 

NEW ZEALAND
LAST NEW ZEALAND MADE LAWNMOWER
Production of the last New Zealand-made lawnmowers will shift offshore, as Steelfort is to cease in-house manufacturing of its Lawnmaster range according to Stuff NZ. The company will no longer manufacture mowers at its Palmerston North facility and will outsource production to Beijing from July. The Lawnmaster brand will remain, but will no longer be New Zealand made. The Chinese manufacturer has been associated with Steelfort for 5-6 years, and Steelfort already imports the company's products.

Steelfort was founded in 1946 by Frank McOviney who arrived in New Zealand from Yugoslavia (Croatia). The steel fabrication company moved into lawnmower production in 1960 having acquired a NZ cylinder mower maker and later added a rotary range. Today the company also distributes major brands such as Countax, MTD, Rover etc. 
Steelfort owner and managing director John McOviney, son of the founder, said the decision came after years of trying to make ends meet and lower the costs associated with manufacturing locally

 

AFRICA

'UBER' STYLE TRACTOR TRIAL 

Deere & Co is teaming up with the “Uber of tractors” in Africa and anticipating where farmers summon machines with the touch of a button according to Reuters
The company is fitting its tractors with start-up Hello Tractor’s technology, which allows farmers to hail the machines via an app, monitors the vehicles’ movements and transmits usage information such as fuel levels.
Deere is currently testing the technology - a small black box fitted beneath dashboards - on around 400 tractors in Ghana and Kenya.
Jacques Taylor, who heads John Deere’s sub-Saharan Africa business, said that the continent badly needs more machinery to develop its farming industry but most farmers don’t have the scale to justify a large investment.“We would like to see that every farmer has access to mechanization. The gap that we’ve identified is, how do we connect small farmers with tractor owners?” 

LANTRA SCOTLAND HONOUR DEALERSHIP'S APPRENTICE
Prize for Land-based Engineering Learner of the Year
 
Brian Sangster (right), BAGMA Immediate Past President presents the BAGMA Award to this year’s Land-based Engineering Learner of the Year, Greig Lambie

LANTRA Scotland held their Awards for Land-based & Aquaculture Skills (ALBAS) in the Doubletree by Hilton Dunblane Hydro Hotel at the beginning of March.

 


LANTRA Scotland held their Awards for Land-based & Aquaculture Skills (ALBAS) in the Doubletree by Hilton Dunblane Hydro Hotel at the beginning of March

 

Brian Sangster (right), BAGMA Immediate Past President presents the BAGMA Award to this year’s Land-based Engineering Learner of the Year, Greig Lambie

 

LANTRA are the Skills Council for the land-based, aquaculture and environmental conservation industries in Scotland.

 

Land-based Engineering Learner of the Year this year went to Greig Lambie, an apprentice with Hamilton Ross Group in Lanark, who completed his Modern Apprenticeship at SRUC, Oatridge Campus.


Runner up went to Gavin Elrick who also attended SRUC, Oatridge Campus and served his apprenticeship with Fairways GM Ltd in Aberdeen

 

MC and host for the evening was the well-known Perthshire farmer and stand-up comedian, Jim Smith, renowned for his broad Perthshire accent and his jokes with a strong agricultural slant.

MAKITA HOLD TRADE DAY
30 new tools launched
 
Service Dealer's Laurence Gale trying out one of the new mowers this week

The event held in Warwickshire this week drew a cross section of industry professionals that included machinery dealers, contractors, service providers and end users.

 


Makita held a Trade day at the Walton Hall (Mercure) Hotel in Warwickshire this week.


The company say they have in excess of 270 tools in their product portfolio, whilst at this event they were launching a further 30 new products.

 


The event began with a welcome and introduction to the day’s events by Mark Earles, Makita business development manager, who ran through a number of slides and spoke about the vast range of products they produce and highlighted the many new products on test throughout the day.


Attending were a cross section of industry professionals that included machinery dealers, contractors, service providers and end users. The delegates were spilt into seven groups to visit the seven demonstration workstations.


In most cases the new products offered, were centred around new improved performance and running times. Brought about by the ever-improving battery technologies. Makita’s new PDC01 back pack also offers a universal power system that can be used with most of their tools, increasing running times considerably.

 


Makita’s marketing manager Kevin Brannigan said the company were very excited about the new range of cordless garden products that they were launching and very pleased with the turnout of well over 70 plus delegates at the event.


Kevin was also keen to point out that they believe the success of Makita products was purely down to synergy between the products’ reliability, efficiency and performance which is largely driven by the development of the brushless motor technology and the ongoing advancement of battery design and performance.

 

Service Dealer's Laurence Gale trying out one of the new mowers this week


You can read more about the day and some of the products launched in the next issue of Service Dealer magazine.

REESINK PRESENT THEIR AFTERMARKET DEALER AWARDS
Honouring top dealers
 
Reesink's winning dealers

Company recognised their overall Dealer of the Year for ‘Excellence in Customer Support’ alongside Outstanding Performance in Service, Skills and Parts.

 


Reesink Turfcare recognised its dealers at its annual Aftermarket Dealer Awards ceremony, which was held in February.

 

Recognising an overall Dealer of the Year for ‘Excellence in Customer Support’ alongside Outstanding Performance in Service, Skills and Parts, Reesink say the awards acknowledge the top performers in customer service across their UK dealer network.

 

The winners, from left: Nathan Bond, Oliver Landpower, Russell Revill, Revill Mowers, Mark Woodward and Kyle Muldoon, Cheshire Turf Machinery, Glen McVittie, Lloyd Ltd, Graham Hall, RedTech Machinery, Simon Burton and Martin Bell, Lloyd Ltd and Jason Revill, Revill Mowers.

 

The Dealer of the Year Award for Excellence in Customer Support was presented to Lloyd Ltd. While Cheshire Turf Machinery in Stockport was awarded for Outstanding Service, Lloyd Ltd for Outstanding Skills and Revill Mowers in Gloucestershire for Outstanding Parts.

 

David Jackman, Reesink’s operations manager, said, “As a distributor, we are focussed on the way we communicate with our customers and the way we deal with customer support. It’s why we work closely with our dealers and delight in awarding those who do more to offer the very best in customer service.”

 

Reflecting on the win, groundcare service manager Glen McVittie at Lloyd Ltd, said,  “Winning these awards is a real reflection of our team and their hard work. At Lloyd Ltd, we are committed to both investing in our staff to realise their full potential and offering our customers the best possible service and results. We are thrilled to have had that recognised by Reesink and to have come away with the top prize for Dealer of the Year and the award for Skills.”

 

Runners up in the categories are The Mowershop in Northamptonshire for Service, Oliver Landpower in Hertfordshire for Skills, RedTech Machinery in Coventry for Parts and Cheshire Turf Machinery for Excellence in Customer Support.

 

Reesink awards those dealers achieving the best scores in keeping with its Service Level Agreement (SLA), which the company says benchmarks great customer service. Rated on quarterly Key Performance Indicators (KPI), within each of the three sections, the Dealer of the Year Award combines the KPI scores from all three.

 

David explained more about the scheme, saying “Over the years, we have continued to invest in our customer service and especially so in our after sales offering. One of the ways we showcase to our customers the quality of Reesink’s service is through our Service Level Agreement, which is adopted by all our Authorised Service and Dealer Locations. With this, customers can be sure that our excellent dealer network reflects Reesink’s core customer service standards, goals and considerations, and these awards are further proof of that.”

 

Mark Woodward, service director at Cheshire Turf Machinery, said, “By committing to following Reesink UK’s service level agreement, our service department has been elevated to the next level. To see the result of that acknowledged by winning the award for Service and finishing as the runner up for Dealer of the Year is extremely pleasing and a strong testament to the hard work of our after sales team.”

 

David concluded, “Over the years, we have continued to invest in our customer service and especially so in our after sales offering and to see that represented by the dealers so brilliantly means we are achieving in our goal to keep on improving the overall experience for all our customers.”

SALTEX PLAN INCREASED INDOOR DEMOS FOR 2020
Due to visitor demand
 
There are more demos planned for SALTEX's Eco Village this year

Show organisers have announced that an increased number of indoor demonstrations will be taking place at SALTEX 2020 in a large dedicated arena on the show floor.

 


Show organisers have announced, that due to visitor demand, an increased number of indoor demonstrations will be taking place at SALTEX 2020 in a large dedicated arena on the show floor.

 

At the 2019 edition, the Eco Village demonstration area offered visitors the opportunity to view the latest green technology in groundscare and played host to daily demonstrations of sustainable products, which included electric mowers, loaders, brushcutters, hedgecutters, chainsaws and woodchippers.

 

 

The organisers say this feature proved successful and attracted large crowds of onlookers, which gave exhibitors the opportunity to promote their products in more detail. In fact, according to the SALTEX organisers every exhibitor that participated in the Eco Village reported an increase in footfall to their stand.

 

At last year’s event for example, Avant UK demonstrated its new electric loader in the Eco Village and John Spencer, national sales manager, felt that it put them directly in the spotlight. “A working area is a great show feature," he said. "Visitors love live demonstrations. It’s good to see all the machines and equipment on static stands but getting the chance to see them in action is a great opportunity.

 

“Last year’s Eco Village proved popular with the visitors, as a good size crowd gathered each time we demonstrated. Not only did this gain interest in our electric models, but it also drew the visitors to our main stand to look at all our other diesel and petrol models too.”

 

SALTEX say many exhibitors are already signing up to the new demonstration feature which is set to be more than twice the size of the Eco Village.

 

Commenting on the enlarged demonstration arena, SALTEX and events director Luke Perry said, “The success of SALTEX is achieved by listening to every single piece of feedback following a show. According to the post-show visitor survey there is a real desire to see more indoor demonstrations on the show floor. Therefore, for 2020 we have taken the decision to display more indoor demonstrations and make the experience even better.

 

“Not only will it be a fantastic attraction for visitors, but it will also be a great opportunity for exhibitors to proudly put their products directly in front of over 9,000 relevant visitors who have the appetite and budget for new equipment.”

 

SALTEX 2020 will take place at the NEC, Birmingham on 4 and 5 November.

INTERNATIONAL AWARD FOR DEERE'S NEW GREENS MOWERS
AE50 honour presented in U.S
 
John Deere’s 2700 and 2750 PrecisionCut and E-Cut hybrid electric triplex mowers

The 2700 and 2750 PrecisionCut and E-Cut hybrid electric triplex mowers have been honoured by the American Society of Agricultural and Biological Engineers.

 


After launching in 2019, John Deere’s 2700 and 2750 PrecisionCut and E-Cut hybrid electric triplex mowers have been honoured as a 2020 AE50 Award winner by the American Society of Agricultural and Biological Engineers (ASABE).

 

 

Each year the AE50 awards highlight innovative designs in product engineering, as chosen by a panel of international engineering experts. John Deere say the development of these new cylinder mowers was based on customer needs and challenges - most importantly, the struggle to find quality labour and tight operating budgets.

 

With this in mind, the mowers are equipped with the TechControl system, which is passcode protected and allows course managers, technicians and other trusted supervisors to input commands that control nearly everything regarding the operator's performance. This includes frequency of clip, turn speed, clean-up pass speed and how fast the cutting units raise and lower.

 

“Our customers are battling a variety of challenges, from labour to budgets. The 2700 and 2750 triplex mowers have been designed to directly tackle these concerns and take the stress out of mowing,” says John Deere Golf product manager Brad Aldridge. “From the TechControl system to the open platform design and excellent cut quality, these machines deliver a precise, uniform cut, regardless of who’s driving.”

 

ASABE is an international scientific and educational organisation dedicated to the advancement of engineering applicable to agricultural, food and biological systems. Each year the Society announces and presents the AE50 awards at the ASABE Agricultural Equipment Technology Conference held in Louisville, Kentucky in February.

JOBS
TORO HAYTER UK
Territory Sales Manager Position
 
Toro Hayter UK

Toro Hayter UK are looking to recruit for the position of Territory Sales Manager for two regions, Wales & South West England and Northern England & Scotland.

 


 

JOB TITLE:

  • Territory Sales Manager – Wales & South West England
  • Territory Sales Manager – Northern England & Scotland

Toro Hayter is a UK manufacturer of Lawnmowers and Turf Equipment. Established in 1946 the company has been actively promoting and distributing Garden and Grounds Care machinery for over 70 years.

 

We are looking to recruit for the position of Territory Sales Manager for two regions, Wales & South West England and Northern England & Scotland. We are looking to recruit individuals with a passion for the industry and who want to work as part of our successful sales team. Reporting to the UK Sales & Marketing Manager, the successful candidate/s will have the opportunity to work with market leading brands and products.

 

DUTIES AND RESPONSIBILITIES


The Sales Territory Manager will be responsible for:

  • Managing dealer performance to ensure maximum business potential is realised
  • Developing annual sales budgets and monthly sales forecasts
  • Protecting established business and proactively seeking new sales
  • Building long term relationships with dealers and end line customers
  • Maintaining the highest levels of customer satisfaction
  • Carrying out high quality product demonstrations and presentations to customers
  • Keeping up to date with competitor activities and ranges
  • Working as part of the Sales Team to contribute to the planning of the business and ongoing dealer strategy development
  • Will need to live in a convenient location inside the territory

JOB DIMENSIONS


The Sales Territory Manager job dimensions include:

  • Reporting to the UK Sales & Marketing Manager
  • Managing a territory in the UK for all RLC products distributed by Hayter Limited

SPECIFICATIONS


The Sales Territory Manager must possess the following:

  • Excellent communication skills
  • Excellent organisational and time management skills
  • Ability to work effectively across different business functions
  • Ability to work well in a team based environment
  • Ability to be flexible and work well under pressure
  • Must be self motivated and able to work autonomously
  • Have drive, commitment and enthusiasm
  • Have an eye for detail
  • Possess sound analytical and numerical skills
  • Have a working knowledge of Microsoft Office software

Interested candidates please forward CV and cover letter to recruitment@hayter.co.uk

ADVERTISE YOUR JOBS HERE
Amazing success rates!
 
Advertise your jobs on Service Dealer Weekly Update

Advertise your recruitment needs on Serivce Dealer Weekly Update and reach our targeted audience of recipients every week.

Contact Nikki Harrison for details - 01491 837117


Sponsored Product Announcements
GREENWORKS AT EARTH DAY
Showcasing their latest products
 
Greenworks

Greenworks, the world’s leading garden cordless product brand, plus Cramer, with its professional cordless range, will both be showcasing their latest products and green credentials at the very first UK Earth Day event on 7th April at the Castle Bromwich Hall hotel, Birmingham.


Greenworks, the world’s leading garden cordless product brand, plus Cramer, with its professional cordless range, will both be showcasing their latest products and green credentials at the very first UK Earth Day event on 7th April at the Castle Bromwich Hall hotel, Birmingham.

 

As a sponsor of Earth Day, which is celebrated worldwide on the 22nd April, Greenworks will be launching the new 48V lawnmower plus highlighting its whole range of battery-powered garden
products. All are designed to be kind to the environment and easy to use.

 

Their package includes a 48-volt cordless lawnmower – with the power provided by two separate 24- volt batteries. One of the two light-weight batteries can also be swapped into a line-trimmer or hedge cutter, where weight and manoeuvrability are paramount.

 


“Gardeners can have a top of the range cordless lawnmower, a line trimmer and hedge cutter plus twincharger and two batteries, from the world’s leading producer of cordless equipment, for £318.99. This will be among the most compelling offers on the market for the start of the 2020 gardening season and moves battery powered gardening to a new level of competitive high performance,” said Mark Moseley, Handy Distribution sales and marketing director.

 

Greenworks has a large range of cordless garden products available with a variety of different battery voltages. The new 2020 lawnmower, line-trimmer and hedge cutter offer is available nationally from garden centres such as Dobbies, sheds and specialist dealers. All Greenworks products offer the power and performance of petrol with no emissions, simple starting, minimal servicing and ease of use. As their names says, cordless products operate without the need for trailing power cables.


For those interested in professional-level machinery, the Cramer brand will be on hand, showcasing the 82V range designed for the most demanding users. Developed for the toughest jobs, this range offers optimal power and excellent ergonomics. Cramer’s 82V products are designed to provide professional power with no direct emissions of carbon dioxide.


This day not will only give the chance to have live demonstrations with the products but also highlight climate action and the vast opportunities within the garden sector to take action on climate change.


To register your attendance please contact: marketing@handydistribution.co.uk. You can also visit www.greenworkstools.eu or www.cramertools.com for more information on the range of battery products.

STOCK FINANCING
Hitachi Capital (UK) PLC Business Finance
 
Hitachi Capital (UK) PLC Business Finance

Easily fund your new and used stock utilising Hitachi Capital’s flexible financing terms.

 


 

Stock financing allows both vendors and dealerships to raise working capital against the stock owned by your business without tying up vast sums of money.


Our competitive stock finance offering fully integrated with IBCOS Gold could help:

  • Automate processes
  • Reduce administration
  • Grow your sales
  • Enhance cash flow

For more information on how Stock financing could help your business visit our website:


https://www.hitachicapital.co.uk/business-finance/introducers/stock-financing/


Alternatively, for a smarter finance solution contact us today:


01784 411 821


Bf.stocking@hitachicapital.co.uk

WIN A TRIP TO LOUISVILLE!
Your chance for you and a guest to attend GIE+EXPO in the USA this October
 
GIE+EXPO

The Outdoor Power Equipment Institute (OPEI) and Service Dealer magazine is giving one lucky dealer plus their guest, the chance to visit GIE+EXPO, the international landscape, outdoor living, and equipment show in Lousiville, USA, in October 2020.

 


 

The Outdoor Power Equipment Institute (OPEI) is giving one lucky reader plus their guest, the chance to visit GIE+EXPO, the international landscape, outdoor living, and equipment show in Louisville, USA, in October 2020.


The winner of this amazing free to enter competition, who must currently work at a dealership, will win two tickets to the show as well as travel to the US, transfers and accommodation.

 

SUPPORTED BY


Between the 21st-23rd October, GIE+EXPO will showcase the hottest products and technological innovations in the global outdoor power equipment industry - and you could be immersed in the latest developments plus be able to network with peers from across the world.

 

Throughout the three days you will be able to visit over 1000 exhibitors across the showfloor. There is even 20 acres of outdoor space for demonstrations and test-driving, so you can put the equipment through its paces.

 

 

You’ll also be able to attend a raft of insightful seminars aimed at boosting your efficiency and bottom line.

 

This really is an incredible opportunity to get away from the business for a few days and to come back with a wealth of new ideas from across the globe.


To enter the competition and for full terms and conditions click here.

GARDEN TRADER COSTS 26p PER DAY
Turn Digital Searches Into Showroom Visits

 

Garden Trader continues to show high numbers of targeted traffic and is designed to specifically identify and catch customers when they are researching a product online and helping them locate their local dealer.  Last year we delivered over 1.2m dealer search impressions on the site and over 24,000 individual dealer page views. Because of the site promotional criteria, we know the majority are actively looking to make a purchase (product or service).  All subscribed dealers can easily check their listing's analytics just by logging in to see for themselves just how Garden Trader is helping their business. If you do wish to re-subscribe or indeed register it is easy and takes just a few minutes. 


Garden Trader is helping send quality leads to specialist garden machinery dealers in the UK.  It has been designed to  promote our dealer industry to consumers who are specifically searching for garden machinery products and services.

 

It is easy and quick to register and costs just £96 + VAT per year to be listed and all revenues in 2020 will be reinvested into promoting the site online.

 

Garden Trader

 

Join the country’s only independent specialist website, created by the team that bring you Service Dealer. Join our subscribed Garden Trader dealers now by clicking on “Register Dealership” and let's fight back against the zero value retailers.

 

Map of dealerships registered with Garden Trader

 

FIND OUT MORE

Events
LATEST SHOWS & EXHIBITIONS
Sponsored by STIHL GB


Side Advert Image
SIDE ADVERT

PARTNERS
AGCO
 
AGCO
Bagma
 
BAGMA
Briggs & Stratton
 
Briggs & Stratton
Catalyst Computer Systems
 
Catalyst Computer Systems
EGO
 
EGO
Evopos
 
Evopos
GardenCare
 
Gardencare
Garden Trader
 
Garden Trader
Hayter
 
Hayter
Henton & Chattell
 
Henton & Chattell
Husqvarna
 
Husqvarna
Ibcos
 
Ibcos
Kramp
 
Kramp
Kress Robotik
 
Kress Robotik
Stiga
 
Stiga
STIHL GB
 
STIHL GB
uni-power
 
uni-power
TurfPro
 
TurfPro
CURRENT ISSUE
March / April 2020
 
Service Dealer March / April 2020
PRODUCED BY THE AD PLAIN
 
SPECIAL FEATURE
CORONAVIRUS - HOW SAFE IS YOUR SUPPLY CHAIN?
Outbreak is an illustration of the legal principles of force majeure and frustration
by John Warchus, partner at Moore Blatch LLP
 
How safe is your supply chain?

This week's WEB ONLY story is Service Dealer magazine's SME Digest editor Adam Bernstein, presents an article by a legal expert looking at the increasing commercial concerns in relation to the ability of parties to carry out contracts.

 

Plus Adam gives an overview of Acas' published advice on the impact of coronavirus in the workplace.

 

This Special Feature is available as a pdf for you to download, print and keep.