Etesia UK has announced three new appointments as they continue to invest in their people, dealer network and customer support.
Steven Massey has joined as business development manager, Jim Maynard has taken on the role of technical and after sales support, and Lisa Brown steps into the position of office manager.
Steven Massey joins Etesia UK following a long and respected career within the grounds care industry. Having left school in 1988, Steven spent 10 years as a mechanic at GGM (Gibson’s Garden Machinery) before moving into sales in 1998 - a role he has held ever since, working exclusively within the sector
Steven’s relationship with the Etesia brand spans more than a decade, having worked with the machines during his time at Burrows Grass Machinery and later Sharrocks, both Etesia dealers. That familiarity made the transition into his new role a natural one.
As business development manager, Steven says his focus is firmly on growing the brand while maintaining strong relationships with existing customers and dealers. “It’s about keeping existing business but also looking for new business,” he said.
Joining Steven is Jim Maynard, who brings extensive technical and aftersales expertise to his role as technical and after sales support. Jim began his career as a greenkeeper before moving into contracting and then training as a technician. He spent 21 years with John Deere before taking on senior technical support and training roles at Reesink, where he helped establish and support nationwide dealer networks.
At Etesia UK, Jim will be responsible for dealer technical support, training, warranty administration and registrations.
“Excellent aftersales support is about trust,” Jim explained. “If you can gain that trust, you’re halfway there. It’s about being there for people, picking up the phone, helping them when they need it - that support makes all the difference.”
Completing the trio is Lisa Brown, who takes on the role of office manager. With experience across sales operations and administration, Lisa will become a key point of contact, providing vital support to the wider team, dealers and customers alike. Her role is central to the smooth day-to-day running of the business.
