Growitmowit Ltd, an independent garden machinery specialist based in Wales, has been selected as the winning STIHL approved dealer in a countrywide competition asking customers to name their favourite STIHL dealer. 

Launched in January, the social media competition asked STIHL tool users to nominate dealers that go the extra mile to meet the needs of their customers, with a particular focus on excellent customer service, in-depth product knowledge and high levels of aftercare.

The STIHL team say they were inundated with over 1000 responses to the competition, with customers praising dealers across Great Britain for tailored advice and impressive customer experiences. 

Simon Hewitt, head of marketing at STIHL Great Britain, said, "It was extremely hard to pick one winner from all of the responses because there were so many brilliant comments. We already knew that the STIHL dealer network goes above and beyond, but it was great to hear from so many customers who agree with us." 

Growitmowit Ltd and the STIHL tool user who made the nomination will both receive £1,000 of STIHL products. 

Gethin Davies, Owner of Growitmowit, said, “We were astounded with the comments made and although we had a very challenging year, we carried on regardless giving the best service we could possibly give in these strange circumstances. We have an old-fashioned approach to customer service and strive to be kind, helpful and honest at all times." 

The comment which clinched the competition for Growitmowit came in from a female customer who said, "Gethin at Growitmowit is fab. He has always treated me as equal to all the male customers. He helps me find tools and PPE that fit my physical size. He also introduced me to the battery-powered STIHL chainsaw. He is very quick to sharpen or repair it for me too as he understands that time is money when you use the tools professionally.”

You can read more comments praising STIHL dealers around the country here.