EGO APPOINT IOT PRODUCT MANAGER
New role established
EGO Power Plus has appointed its first Internet of Things (IoT) product manager to its European product team.
Andrew Frohock will be leading the development and delivery of the company's new digital solutions designed for both commercial and domestic users.
From creating enhanced diagnostics and improving customer engagement for dealers, to strengthening product features and services for customers, the company says Andrew’s role will ensure that customers are getting the most out of what their tools and battery platform have to offer.
Andrew brings with him a host of experience having spent most of his career developing solutions, diagnostic systems, and services across a wide range of sectors including smart meters, electric vehicles, and smart home security.
EGO say they have specifically introduced this new role to drive changes through its business and build better value for its customers through enhanced experiences and more responsive services.
Andrew said, “I am thrilled to be joining EGO Power Plus and spearheading its journey into digitalisation. Having committed over a decade of my career to developing diagnostic systems and optimisation solutions, I feel more than equipped to turn my expertise and knowledge of IoT type connectivity to a new industry and bring a fresh perspective to the outdoor battery-powered equipment industry.”
Peter Melrose, managing director at EGO says, “We are continually investing in advancing our portfolio of products and services to ensure that our customers have the best possible experience. We have created the role of IoT product manager and brought Andrew on board to innovate our digital solutions and introduce connected IoT solutions into our business, so that we may provide a superior experience for our customers.
“We are excited to see how Andrew’s experiences in other industries will influence the contributions he makes to the business, bringing EGO into the world of connectivity.”