Spaldings has announced that they are to distribute original replacement parts for Grimme potato and root crop machinery throughout Ireland & the UK, saying they are to "complement the service provided by Grimme’s established dealer networks".
Described as a "strategic collaboration" Spaldings say the move marks a new approach for both companies as machinery manufacturers face increasing competition for their parts business from makers of non-genuine alternatives.
Steve Constable, Spaldings managing director (left) with Patrick Graf Grote, Grimme UK managing director
Announcing details at the company’s dealer conference, Patrick Graf Grote, Grimme UK managing director, said, “Over the years, Grimme dealers have done a great job of supporting our customers in all areas, in particular with after-sales support and especially in meeting peak seasonal demand for fast-moving items like wearing parts.
“This great service will continue to grow throughout our dealer network - and will be enhanced through our agreement with Spaldings because it will extend our parts distribution reach to areas of the UK and Ireland beyond our existing network.”
For Spaldings, having supplied all makes of after-market alternatives over many years, this first parts distribution deal with a machine manufacturer marks a change of approach.
“Our experience has shown that for Grimme machines, the only realistic option to maintain reliability and efficient operation is to use genuine parts,” said Spaldings managing director Steve Constable.
“We’re not going up against Grimme dealers but complementing their service, supplying original products to customers who would normally choose the grey import route so they benefit from the best quality parts backed by first class technical knowledge and service.”
The new agreement covers all types of replacement parts for Grimme seedbed preparation equipment, such as ridgers and stone/clod separators, planters, harvesters and handling equipment.
Users can place orders by calling the Spaldings telesales line or by contacting one of the company’s regional sales specialists.
Spaldings staff will provide technical back-up regarding parts issues after what they describe as a series of intensive product training sessions at Grimme UK headquarters in Lincolnshire.