PERCEPTION BATTLE Some customers come with baggage by Service Dealer Editor, Steve Gibbs
I received an odd phone call this week, from an end-user I didn't know, who wanted to tell me how surprised he was to find a good dealer, out of all the bad ones!
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Steve Egerton who joined the company on the eve of SALTEX 2017, has been instrumental in developing and appointing the 60 strong supporting dealer network across the UK.
This week's WEB ONLY story is the news that CR Willcocks is making use of ATVTrac, an advanced system that features real-time monitoring via an app and the support of a 24-7 Operations Centre.
Dr. Geoffrey Davies, OBE, executive vice president and managing director of Alamo Group’s European Division will be retiring from the company at the end of June 2019.
Service Dealer are pleased to announce Honda as a Gold Sponsor of the 2019 Service Dealer Conference & Awards which returns to the DoubleTree by Hilton Oxford Belfry this November.
John Deere is now offering a new PIN code locking system to help deter the theft of valuable GreenStar in-cab displays and StarFire satellite receivers.
Three of the service vehicles will be at the Sheffield Park service branch, one at the branch in Livingston, and two at the service branch based at the company’s HQ in St Neots.
Somerset farmer, Nick Bragg, has set himself the challenge of cycling 3,000 miles across Canada in 30 days to raise awareness and funds for the The Royal Agricultural Benevolent Institution.
It is important that the public understand the true value of product knowledge and customer service provided by our dealer network. That is why we have been introducing video clips of real dealers in the UK to humanise decision making online and physically direct customers to dealers. Thanks to all of you who have helped us with filming and we will be adding more soon. We would also like to thank those who re-subscribed for 2019 and indeed those new dealers who have joined the online success of Garden Trader. By doing so, you have joined a truly national network of skilled independent dealers offering excellent customer service. All subscribed dealers can easily check their listing's analytics just by logging in to see for themselves just how Garden Trader is helping their business. In the launch phase Garden Trader delivered on average 550 users who were actively looking to make a purchase (product or service) to individual dealer's pages. At £1.84 per week, we don't believe any other form of highly targeted digital promotion can get anywhere close to this value. Better still, it is promoting our highly skilled dealer network in the UK and helping fight discount based zero value online retailers and DIY stores. If you do wish to re-subscribe or indeed register you are still well in time to catch the season.